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Madison

Contact Centre Operator

  • Posted 4d ago
  • On Site
  • Full Time
Location

Auckland

Salary

$53.04 k/yr

Job Description

  • Grow your customer service career in a supportive team environment
  • Full time hours on offer with growth opportunities for the right candidate
  • Enjoy an easy commute in this South East location!


About the role:

You will use your customer service skills to provide efficient and quality communication via inbound, outbound, and electronic communication. As the first point of contact for customers, you’ll need to provide updates and troubleshoot issues with a customer service focus. With the support of your team leader, you’ll be working with high a high volume of calls. This role is on a rotating roster so weekend availability is a must.

Benefits of this role:

  • Inbound and outbound and electronic based roles available
  • Great team environment with full training provided
  • Immediate start
  • Competitive base salary with growth opportunities within the business
  • South East Auckland location


To be successful in this role you will need:

  • Minimum 1 year of Contact Centre experience
  • Great attitude with a willingness to learn
  • Strong written and verbal and communication skills
  • Ability to build strong relationships with a variety of customers
  • Exceptional customer service skills and a passion for people


If you are ready to take the next step in your career and own your role, then APPLY today. Follow the apply now prompts to submit your resume.

Hard Skills Required

  • Technical Proficiency
  • Strong Communication Skills
  • Customer Service Expertise

Soft Skills Required

  • Customer-Centric Attitude
  • Adaptability
  • Flexibility
  • Positive Attitude
  • Willingness to Learn

Job Schedule

  • Shift Work
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