Social Worker - National Contact Centre
- Exciting opportunity for an experienced Social Worker to join our National Contact Centre team. The role location is flexible, and we are open to applications from candidates across New Zealand.
- We offer competitive remuneration for this position which starts between $81,206 and $97,557 depending on experience. We also offer competitive penal rates for rostered employees.
- We have a learning culture with a focus on continuous improvements. We offer a vibrant and supportive team, flexible work options and a genuine commitment to wellbeing.
Mō mātou | About us
Oranga Tamariki—Ministry for Children has a commitment to putting tamariki and rangatahi at the heart of what we do. In our work, we aim to demonstrate these values:
- We put Tamariki first
- We believe Aroha is vital
- We respect the Mana of people
- We are Tika and Pono
- We value Whakapapa
- We recognise that Oranga is a journey
Our vision is to ensure New Zealand is the best place in the world to be a child. We are also committed to ensuring Oranga Tamariki partners with hapū, iwi and Māori organisations to find appropriate solutions for tamariki in need.
Mō te tūnga | About the role
This is an exciting opportunity join a dynamic and dedicated team as part of a 24/7 national child protection service. In order to make positive changes in the lives of tamariki, rangatahi and whānau in our community, we need people who have knowledge, experience and are passionate about whānau wellbeing. Our contact centre is a fast-paced environment and your ability to manage a changing workload staying focused on support tamariki, rangatahi and whānau is vital. In this role you will:
- Receive reports of concern and work with our notifiers to ensure the needs of tamariki, rangatahi and whānau are fully met
- Hear tamariki and rangatahi voices and support them and their whānau to make positive change
- Complete initial assessments for tamariki, rangatahi and whānau
- Work alongside partners in our community, non-government organisations and state sector agencies
- On afterhours our work also includes responding to and supporting the co-ordination of our response to urgent situations
Ngā pūmanawatanga ōu | What you will bring
Key requirements of the role include:
- Understanding and appreciation of cross-cultural practices in particular; knowledge of tikanga Māori, and Pacific peoples' culture
- A commitment to Te Tiriti o Waitangi
- Full registration with New Zealand's Social Work Registration Board (SWRB)
- Sound assessment, reasoning and judgement skills
- Demonstrated resilience, problem solving techniques and flexibility
- Excellent written and oral communication skills
- An authentic commitment to working alongside whānau is essential
- Soft skills, emotional empathy, team work and leadership
- A positive outlook and readiness to change
- Excellent grasp on using technology: Microsoft Office; PureCloud
- A full, clean, current driver's licence
Nōu te rourou | What's in it for you
Oranga Tamariki offer an impartial remuneration package, that offers progression annually for experience through tenure. Annual remuneration for this position starts between $81,206 and $97,557 dependant on experience, with annual tenure-based progression steps available above this range.
We offer significant training and professional development so that you can thrive and grow. We welcome diversity and are committed to working in an inclusive and respectful way. This is your opportunity to apply your skills and experience to the wellbeing of tamariki and rangatahi.
To see all the benefits of working for Oranga Tamariki, please visit https://mahi.orangatamariki.govt.nz/working-with-us/employee-benefits/
Me pēhea te tuku tono | How to Apply
Apply online with your CV and Covering Letter. If you are an Oranga Tamariki employee already, please ensure you apply with a log in using your Oranga Tamariki email address.
If you have any questions about role, please contact Info_recruit@ot.govt.nz
Hurry as applications for this role close Tuesday 11th of February 2025!! Please note we will be reviewing CV's and interviewing as we go, so get in quick.
If you are interested in any of our vacancies, please ensure that you make yourself familiar with our code of conduct as it sets out our expectations for our kaimahi and requires you to present at work free from the influences of both drugs and alcohol.
