Senior Transaction Manager – Merchant Acquiring
Permanent Full-time role
Based in Britomart, Auckland
Westpac is New Zealand’s market leader in delivering complex payments, technology and data solutions to business banking, institutional and government customers. We have a fantastic opportunity for a solution-oriented person who is a driver of change to join our Transactional Banking team.
Mō te tūranga | About the role
This is a front-line role which supports the Relationship Managers and the Transaction Solutions Managers to deliver great outcomes for new and existing merchant acquiring customers. It is key role with a focus on developing our merchant acquiring proposition in the New Zealand market. Having a deep understanding of the payment landscape, you will possess strong leadership skills and a strategic mindset to navigate the complexities of the merchant acquiring sector. This is a fantastic opportunity if you have a strong work ethic, solution mind-set, a keen attention to detail and enjoy contributing to your team.
Key responsibilities include:
- Develop and implement comprehensive strategies to expand the merchant acquiring client base to drive engagement across the businesses in IBB
- Fostering strong relationships with internal stakeholders and 3rd parties to enhance our product offering to customers
- Build and train our front-line people to provide understand, guidance and support to the Transaction Solutions team
- Working directly with the merchant acquiring product team to influence the development of new products, product enhancements and tech to ensure the right customer outcomes are being built.
- Develop and maintain key relationships with vendors and industry developments to stay ahead of the market
Nā tāu rourou | What will you bring?
- Deep knowledge of merchant acquiring within Transactional Banking
- Ability to navigate complex customer conversations
- Exceptional business development skills
- Understanding the regulatory changing landscape within Financial Services
- Ability to negotiate terms and pricing for a customer
- Strong analytical skills to assess market trends to make informed decisions
Westpac Hei Wāhi Mahi | Working at Westpac
In addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including:
- 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
- Additional purchased leave options up to 4 weeks per year
- Banking benefits, insurance discounts and superannuation scheme
- Growth and development – we provide opportunities for development and promote internal mobility
- Recognition - we recognise and reward our star performers
- School holiday subsidy - help you balance work and family during school holiday
- 2 Volunteer days per year
Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.
What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!
Tono mai ināianei! | Apply Now!
Apply today with your CV and Cover Letter.
The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.
Mahi tahi tātou, kaha ake tātou | Together Greater
Applications close:
28 February 2025
