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1st Call Recruitment

Customer Service Operator

  • Posted 6d ago
  • On Site
  • Fixed Term Contract
Location

Christchurch

Salary

$27  -  $30 /hr

Job Description

  • Short term assignment
  • $27ph - $30ph, depending on experience
  • Starting mid-Feb 2025




Job Description:
We have a short-term assignment available with one of our clients that would be perfect for someone with a high level of customer experience and a knack for problem-solving.



About the Role:

We’re seeking a confident and capable individual to join an office-based team. Your primary responsibility will be contacting customers by telephone to book or rearrange appointments, ensuring a seamless experience for all involved.



Key Requirements would be the ability to create a high level of customer service experience, including dealing with difficult or unhappy customers.

You need to have strong computer skills, ideally with experience using Microsoft Dynamics, Microsoft Teams, and Excel.


Excellent verbal and written communication skills, with the ability to work efficiently and maintain a positive attitude under pressure.

The Hours of Work will mainly be

Monday to Friday, primarily between 7:00 am and 7:00 pm., but there could be potential Saturday shifts if required.


This is a great opportunity to join a supportive team and make a real difference for customers. If you thrive in a dynamic environment and have the skills to hit the ground running, we’d love to hear from you!


If you have a clean criminal record, heaps of energy, eligibility to work in NZ, are drug free and looking for temporary work, apply now with your latest resume and cover letter showing your customer service experience. We’re looking to fill this role quickly, so don’t wait.

1st Call Recruitment; 1st in People; 1st in Safety; 1st in Results

Hard Skills Required

  • Microsoft Dynamics CRM
  • Microsoft Teams
  • Microsoft Excel
  • Call Handling & Scheduling
  • Conflict Resolution

Soft Skills Required

  • Customer Service Excellence
  • Problem-Solving
  • Adaptability
  • Communication Skills
  • Resilience Under Pressure

Benefits and Perks

  • 🧕
    Inclusive Workspace
  • ❤
    Care and Appreciation
  • 📈
    Professional Development
  • 📣
    Referral Bonuses
  • 🏎
    Competitive Salary
  • 🌿
    Wellness Program

Job Schedule

  • Shift Work
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