Mō te tūranga | About the Role
Reporting to the Chief Digital Officer, this role helps ensure Digital is a high performing distribution channel for Westpac New Zealand, delivering strong customer and commercial outcomes.
It is accountable for providing a centralised view of Digital’s overall operational and performance outcomes, driving improved data analysis and insight for the digital leadership and helping to build a culture of ongoing improvement.
Working with the Digital LT, this role helps create, manage and communicate Digital’s strategy and tracks performance against that strategy.
Key responsibilities of the role:
- Responsible for helping to create, manage and communicate Digital’s strategy.
- Ownership of the creation and delivery of Board packs, ET and other senior level update papers, and relevant business updates for Digital to key business forums such as lines of business and value chain meetings.
- Accountable for facilitating Digital’s end to end governance processes, business planning and operational cadences and looking for ongoing opportunities to improve these.
- Accountable for the creation and management of Digital’s operational business performance processes, reporting and dashboards.
- Responsible for the generation of digital-wide insights to drive strategic decision-making.
- Responsible for the creation of communications for distribution to the Digital direct report and wider Digital matrix team providing regular updates on performance and digital matters.
Nā tāu rourou | What will you bring?
- Exceptional written and verbal communicator.
- Demonstrated experience reporting to, and engaging with, senior leadership to an ET level.
- Proven experience translating strategic business objectives into measurable performance.
- Advanced data analysis and business insight capability.
- Deep digital knowledge and experience.
- Strong leadership credentials with experience managing stakeholders in a matrix-based organisation.
Westpac Hei Wāhi Mahi | Working at Westpac
In addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including:
- 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
- Additional purchased leave options up to 4 weeks per year
- Banking benefits, insurance discounts and superannuation scheme
- Growth and development – we provide opportunities for development and promote internal mobility
- Recognition - we recognise and reward our star performers
- School holiday subsidy - help you balance work and family during school holiday
- 2 Volunteer days per year
Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.
What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!
Tono mai ināianei! | Apply Now!
Apply today with your CV and Cover Letter.
The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.
Mahi tahi tātou, kaha ake tātou | Together Greater
Applications close:
26 April 2025
