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Hutt City Council

Customer Service Officer - Te Ngaengae Pool + Fitness

  • Posted 1d ago
  • On Site
  • Full Time
Location

Lower Hutt

Job Description

  • Are you passionate about water safety?
  • Fun, cohesive team environment
  • Full training provided and outstanding benefits


About Us
Every day, we provide services, facilities and programmes for our residents and the many people who visit or work here. In everything we do, we're led by our values of manaakitanga (showing care), Kotahitanga (being connected) and Rangatiratanga (having courage) and our partnership with Mana Whenua. Every day our work enables our neighbourhoods to be more connected, healthy and resilient.  

About the role
Te Ngaengae Pool + Fitness are seeking 1 x full-time permanent frontline star to join our reception team to create a welcoming environment for our customers. You'll be greeting them and admitting them to the pool as well as assisting with general pool information making their visit to our facility a great one.

You also have the opportunity to assist the wider team with bookings, promotional material, while offering the best service to our large range of customers. You'll work alongside the wider Pool + Fitness team including Lifeguards and Learn to Swim Instructors located poolside.

In order to fulfil the duties and responsibilities of the position, you may be required to work additional hours from time to time and may be rostered to work at other locations when required; however, your primary location of work will be Te Ngaengae Pool + Fitness.

All shifts are worked on a rostered basis which includes weekend shifts. The shifts will be between the hours of 5:15am - 9pm Monday - Sunday.

About You
You'll bring previous experience working in a frontline, customer service position with a desire to provide exceptional service. You will also have cash handling experience, an eye for detail and be excellent at managing your time.

This is a great role for someone who has a strong admin skillset, thrives on customer interaction and enjoys variety in their workday!

We recognise rewarding you is not only about your pay, so we've outlined some of the great benefits that may be available to you as an employee of Hutt City Council. Read more about them here: careers.huttcity.govt.nz/your-total-rewards

Desired Soft Skills

  • Communication
  • Coordination
  • Time Management

Benefits and Perks

  • ❤
    Care and Appreciation
  • ⚖
    Work-Life Balance Support
  • ⏰
    Flexible Work

Job Schedule

  • Monday to Friday
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