Senior Transactional Solutions Manager
Permanent Full-time role
Based in Britomart, Auckland
Westpac is New Zealand’s market leader in delivering complex payments, technology and data solutions to business banking, institutional and government customers. We have a fantastic opportunity for a solution-oriented person who is a driver of change to join our Institutional Transactional Banking team.
Mō te tūranga | About the role
Your core responsibility will be developing an understanding of our clients’ businesses, allowing you to design and deliver initiatives that make a material difference. Based in our office in Auckland, you will work with both existing and new to bank clients in delivering transactional solutions and finding efficiency gains for both clients and the Bank. Working with senior management and delivery teams, you will be trusted as a subject matter expert who can deliver tangible value.
Key responsibilities include:
- Accountable for developing transactional banking solutions that deliver valve to both our customers and Westpac
- Managing customer engagements where you’ll take the initiative to identify and execute opportunities that add value to our customer’s business
- Collaborating within Westpac and our customer’s business to identify and deliver market-leading solutions that support improvements in receivables, payables and working capital processes
- Building and managing a pipeline of customer initiatives to maximize organisational value by aligning with our customers, their customers and supplies.
- Working collaboratively with colleagues across the organisation
- Growing and strengthening the business through financial performance to drive the right outcomes
- Identifying and driving new to bank opportunities through leads initiation and networking
- Contract & customer pricing negotiations
- Responding to, and working with customers on RFP's
Nā tāu rourou | What will you bring?
- Proven customer management experience with business customers at various levels while being able to work in an ever-changing environment
- Proven experience with complex customers across Transactional Banking and Payments
- Problem solving and driving change
- Ability to work remotely across geographic teams and as part of a virtual team
- You are commercial, with experience working in the operation of businesses, which you use to develop and present solutions that meet your client’s needs. This is a fantastic opportunity if you have a strong work ethic, solution mind-set, a keen attention to detail and enjoy contributing to your team.
Ko mātou tēnei | Our Organisation
At Westpac New Zealand, our purpose is to help New Zealanders succeed by igniting financial possibilities for our customers, our communities, and for the whole country.
What makes us unique are the people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. Because we’re a place that values, rewards and recognises individuality. After 160 years of making New Zealand greater, our purpose remains the same – to help New Zealanders succeed.
Our greatness comes from our difference, which is why we aspire to create a workplace where you can bring your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!
Westpac Hei Wāhi Mahi | Working at Westpac
In addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including:
- 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
- Additional purchased leave options up to 4 weeks per year
- Banking benefits, insurance discounts and superannuation scheme
- Growth and development – we provide opportunities for development and promote internal mobility
- Recognition - we recognise and reward our star performers
- School holiday subsidy - help you balance work and family during school holiday
- 2 Volunteer days per year
Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.
What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!
Tono mai ināianei! | Apply Now!
Apply today with your CV and Cover Letter.
The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.
Mahi tahi tātou, kaha ake tātou | Together Greater
Applications close:
4 February 2025
