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PERSOLKELLY

Customer Service Representative

  • Posted 6d ago
  • On Site
  • Part Time
Location

Auckland

Job Description

  • Bring your Customer-Centric Approach
  • Part-time hours (12:00 pm to 5:00 pm, Mon to Fri) - Permanent
  • On-site - Mt. Wellington


About the company

Our client is passionate about helping people save money while enjoying fantastic discounts! They specialise in offering discounted fuel cards and operate as a reseller, providing fuel card services on behalf of major fuel companies.

As they continue to grow rapidly, they need an enthusiastic Customer Service Representative to support their expanding team.

The Opportunity

Do you thrive in a customer-focused environment? Are you detail-oriented with excellent communication skills? This is your chance to be the friendly voice of the company!

As a Customer Service Representative, you'll play a crucial role in delivering exceptional service while ensuring accuracy in processing applications and dispatching fuel cards. Your keen attention to detail will help maintain the company's high service standards.

Key responsibilities:

  • Handle customer inquiries via phone and email with professionalism and efficiency
  • Process applications and ensure accurate data entry
  • Resolve customer concerns quickly and effectively
  • Assist with daily marketing activities via email, phone, and SMS
  • Flexible to take up more responsibilities assigned by the manager


Who are we looking for?

  • Previous customer service is a plus
  • Required to work more than 25 hours per week
  • Pro-active and Organised with great attention to details
  • Excellent Written & Oral Communication Skills
  • Well-versed with MS Office
  • The team loves to laugh, Humor is Welcomed!


Who are we

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

So it's over to you. If you would like to join our team, please APPLY now.

To learn more about working with PERSOLKELLY, we encourage you to visit our website.

Follow our LinkedIn page at linkedin.com/company/persolkelly for the latest updates and insights.

Hard Skills Required

  • Technical Reporting
  • Customer Inquiry Management
  • Microsoft Office Suite Proficiency
  • PC Hardware and Software Troubleshooting

Soft Skills Required

  • Customer Service Orientation
  • Problem-Solving
  • Conflict Management
  • Collaboration
  • Attention to Detail

Job Schedule

  • Monday to Friday
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