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Wellington City Council

Operations/Customer Service Team Member

  • Posted Today
  • On Site
  • Part Time
Location

Wellington


Job Description

Are you passionate about sport and recreation, and want to work for one of the most outstanding recreation facilities in the country?

Do you pride yourself on delivering excellent customer service and enjoy dealing with a diverse range of people?

The Ākau Tangi Sports Centre operations team is searching for you - our new operations and customer service superstars - to deliver a high standard of customer service and facility presentation, and maintain a safe and enjoyable environment, supporting the delivery of programmes and events. We have two Customer Service Team Member positions available!

As an important part of the Centre staff, you will contribute to smooth operation of Ākau Tangi Sports Centre's reputation of being a high quality playing and training facility for a wide range of indoor sports and activities for sports organisations, schools and communities. The facility is open from 6:00am - 10:00pm weekdays, and 7:00am - 10:00pm weekends seven days.

As a customer service extraordinaire you will be expected to have relevant, applicable and excellent interpersonal skills that will enable you to develop strong working relationships with people. Along with your amazing people skills, you will enjoy the physical part of the role, including efficiently setting up and packing away a variety of sports and event related equipment. Your natural tendency to work well either within a team and independently will shine through and ensure you are an invaluable team member.

We currently have 2 positions available as follows:

Part-time role #1

  • Saturday: 6.30 am - 2.00 pm
  • Sunday: 3.00 pm - 10.30 pm


Part-time role #2

  • Friday: 2.00 pm - 10.30 pm
  • Sunday: 8.00 am - 4.30 pm


In exchange for your skills, you'll work for an organisation and a team that really values its people - there's lots of great stuff happening here including team leaders that invest in your personal development, discounted gym memberships and the ability to upskill. You will really value becoming one of our team.

The Ākau Tangi Sports Centre (12 court facility based in Kilbirnie, Wellington) is a vibrant facility which has seen significant growth over recent years. Our Programmes Team are responsible for delivering programmes and activities that enhance the health and wellbeing of Wellington's communities. Ākau Tangi Sports Centre - YouTube

If we've described you, then we'd love to hear from you. For further information about this role please refer to the job description or contact Risa Maulolo on terisa.maulolo@wcc.govt.nz

Applications close 19 February 2025 and must be submitted online. Applications will be assessed and shortlisted as they are received, so please submit your application as soon as you can as we may close applications early.

Applicants must be prepared to undergo pre-employment health assessment and drug and alcohol screening if short-listed. There is also a Police Vetting check. Candidates must be eligible to work in New Zealand.

We're Working for Wellington. Wellington City Council's team provides more than 400 services every day for Wellingtonians - everything from parks and pools to consents and cemeteries - playing our part in making Pōneke an inclusive, sustainable and creative capital for people to live, work and play.


Hard Skills Required

  • Equipment Handling
  • Customer Service
  • Safety Compliance
  • Event Support
  • Facility Operations

Soft Skills Required

  • Interpersonal Skills
  • Communication
  • Teamwork
  • Adaptability
  • Problem-Solving

Benefits and Perks

  • 🧕
    Inclusive Workspace
  • 🤱
    Extended Parental Leave
  • Care and Appreciation
  • 💻
    Company Supplied Technology
  • 🎖
    Long Service Rewards
  • 💪
    Physical Health Workshops
  • 🌿
    Wellness Program
  • 🏛
    Fully Paid Jury Service
  • 💚
    Counselling Services
  • 🏥
    Subsidised Health Insurance
  • 🎉
    Employee Discounts and Rewards
  • Work-Life Balance Support
  • 🧠
    Mental Health Workshops
  • 🏎
    Competitive Salary
  • 🏘
    Work from Home
  • Flexible Work
  • 📈
    Professional Development

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