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Our client is currently seeking a Finance Administrator to join their team and contribute to ensuring the smooth processing of financial transactions while supporting their ongoing commitment to excellence in customer service.

As a Finance Administrator, you will be responsible for ensuring timely and accurate processing of payments and receivables. You’ll play a vital role in maintaining the integrity of financial systems, managing transaction exceptions, and providing top-notch customer support.

Details of the role:

• Starting ASAP for 6 months (possible further opportunities)
• Monday to Friday – 40 hours per week.

Key Responsibilities:

• Ensure Compliance: Perform quality control checks to mitigate fraud risks and ensure compliance with financial regulations.
• Customer Support: Provide guidance and training to customers on financial processes, resolving exceptions, and reinforcing Council policies.
• Account Queries: Respond promptly and professionally to account-related queries, ensuring high customer satisfaction.
• Support Process Improvements: Assist in the implementation of financial software enhancements and manage changes to financial regulations.
• Cross-Department Support: Offer support and flexibility by cross-covering other functions within the Accounting Services Team as needed.

What We’re Looking For:

We’re seeking someone who is detail-oriented, organized, and passionate about delivering exceptional customer service. This is a fantastic opportunity for someone who wants to develop professionally and contribute to operational success.

Key Skills & Qualifications:

• Experience: Previous experience in financial administration is an advantage, though candidates with a strong aptitude for learning and professionalism will also be considered.
• Knowledge and experience in financial software and Microsoft Office, especially Excel.
• Clear communication skills, both written and verbal, with the ability to work well with different people.
• Ability to work independently, make decisions based on policies, and take initiative.
• Positive team player with a collaborative attitude.
• Good at problem-solving, research, and learning new things.
• Committed to providing excellent customer service and maintaining a strong reputation for the organization.

This is a great opportunity to work within a dynamic and supportive environment where you will have the chance to develop your skills and advance your career in public service. You will have access to ongoing training and potential opportunities for growth within the organization.

Reference: BH-142543