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• Fixed term opportunity!
• Join a great team where everyone is treated like family!
• Work at one of New Zealand's most recognised brands!

About the role and who we are looking for:

We are looking for Client Liaison/ Operational Coordinator to work at Auckland Hospital. Full-time role for Fixed term period of 6 months.

The Client Liaison role is primarily responsible for building and maintaining strong relationships with the client by acting as the primary point of contact, managing communication, addressing concerns, and ensuring smooth project delivery, often by facilitating information flow between the client and internal teams within the company.

What would you be expected to do:

• establish and nurture positive relationships with the client through regular communication, proactive outreach, and personalized attention
• coordinate project activities, track progress, and communicate key milestones to the client to ensure timely delivery
• act as the primary contact to the client, responding to inquiries, addressing concerns, and providing updates on project status
• identify and resolve client issues promptly, escalating concerns to relevant internal teams when necessary
• collaborate with the client to understand their needs, gather project requirements, and translate them into actionable plan
• prepare client reports whilst actively engaging in stakeholder and contract management tasks

If you're our ideal candidate

• will have a can-do attitude
• will be highly organised with excellent attention to detail
• will have strong MS office skills (at least at intermediate level)
• will have exceptional interpersonal skills
• will have at least 3 years experience in administration
• will have the ability to work independently

Benefits & Perks:

• Competitive remuneration
• Training & Development Programs
• Career Development Opportunities
• Discounts on Medical insurance, and banks, to hotels, insurance, and more!
• Rewards and recognition
• EAP Services

A bit about Compass Group:

• We are New Zealand's leading and largest provider of food and support services across multiple industries.
• These industry sectors are managed by our sub brands Eurest, Chartwells, Restaurant Associates, Medirest, and ESS.
• ESS (part of Compass Group NZ) currently delivers the best hospitality and catering services to many Defence sites in New Zealand and around the world. Our leading-edge catering systems mean that delivering a fantastic customer service experience is always our aim.
• Medirest is our healthcare brand providing specialist food, hospitality and support services to residents and patients in hospitals, aged care and senior living facilities throughout New Zealand. We know the true power of food. Every day we see how it helps promote physical and emotional health for patients, boost healing and help transform the healthcare experience for patients and their families. This is what drives us every day.
• We specialise in turning ordinary acts of service into extraordinary experiential moments for our clients. With innovative and talented teams across New Zealand, we transform experiences from being GOOD to GREAT.
• Our people are awesome, they breathe life into our brands and make great things happen!
• Our strength comes from the combination of the things we have in common - our shared values, vision, and purpose and to make our commitment unique for you - RESPECT, GROWTH and TEAMWORK are the founding pillars of these commitments.
• We are an equal opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all employees.

Please note that a full security clearance and police vet is required.

Applicants for this position should have NZ residency or a valid NZ work visa.

If this sounds like you - Click 'Apply' Now!

For further information about this role or for any recruitment queries please contact Recruitment (recruitment@compass-group.co.nz)

Great People, Real Opportunities