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New Zealand Couriers

Customer Services Officer (ZQN)

  • Posted 4d ago
  • On Site
  • Full Time
Location

Palmerston North

Job Description

We are proud of who we are and are looking for fast thinking, friendly and confident individuals to join our customer services team.

We provide a time sensitive service, so our people need to be calm and collected with good communication skills.

Hours:

Monday to Friday 9.00am to 3.00pm

Ideally you will be a fast and accurate computer user, who can confidently handle queries with a high level of professionalism and accuracy.

You will put our customers first, by understanding issues, collaborating with other staff and contractors, and providing solutions to meet expectations.

Key attributes:

  • A strong focus on performance and customer satisfaction levels
  • Ability to relate well to customers and contractors
  • A natural problem solver you will look for opportunities to meet customer needs


Applicants for this position need to be domiciled in New Zealand with the appropriate Visa or Permanent Residence before applying. Any appointment will be subject to a satisfactory drug test and security check.

If this sounds like an opportunity and business you want to be a part of, please apply online with your CV (including references) and application letter detailing who you are, your experience and what you are looking for in your next role and employer.

Hard Skills Required

  • Data Entry
  • Microsoft Office
  • Freight Processing

Soft Skills Required

  • Problem Solving
  • Customer Rapport
  • Attention to Detail

Benefits and Perks

  • 💚
    Counselling Services
  • 🎖
    Long Service Rewards
  • 💹
    Employee Stock Purchase Plan
  • 🧕
    Inclusive Workspace
  • 🅿
    Free Parking
  • 📈
    Professional Development

Job Schedule

  • Monday to Friday

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