Our client is passionate about helping people save money while enjoying fantastic discounts! They specialise in offering discounted fuel cards and operate as a reseller, providing fuel card services on behalf of major fuel companies.
As they continue to grow rapidly, they need an enthusiastic Customer Service Representative to support their expanding team.
The Opportunity
Do you thrive in a customer-focused environment? Are you detail-oriented with excellent communication skills? This is your chance to be the friendly voice of the company!
As a Customer Service Representative, you'll play a crucial role in delivering exceptional service while ensuring accuracy in processing applications and dispatching fuel cards. Your keen attention to detail will help maintain the company's high service standards.
Key responsibilities:
Handle customer inquiries via phone and email with professionalism and efficiency
Process applications and ensure accurate data entry
Resolve customer concerns quickly and effectively
Assist with daily marketing activities via email, phone, and SMS
Flexible to take up more responsibilities assigned by the manager
Who are we looking for?
Previous customer service is a plus
Pro-active and Organised with great attention to details
Excellent Written & Oral Communication Skills
Well-versed with MS Office
A customer-centric professional with a strong focus on delivering exceptional services.
The team loves to laugh, Humor is Welcomed!
Who are we
At PERSOLKELLY, our passion is - and always has been - putting you first.
We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.
We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.
So it's over to you. If you would like to join our team, please APPLY now.
To learn more about working with PERSOLKELLY, we encourage you to visit our website.
Follow our LinkedIn page at linkedin.com/company/persolkelly for the latest updates and insights.