Compliance & Resolutions Officer , Wellington

New Zealand Police

Compliance & Resolutions Officer

  • Posted Today
  • On Site
  • Full Time
Salary

$69.34  -  $72.43 k/yr


Job Description

Compliance and Resolutions Officer (Resolutions)

  • Based in Kapiti, Wellington
  • Salary: $69,337.00 - $72,430.00
  • Permanent Full-Time


About us
Te Tari Pūreke – Firearms Safety Authority is New Zealand’s Firearms Regulator. Our Vision is to ensure the possession and use of firearms in Aotearoa is the safest in the world.

To achieve this, Te Tari Pūreke delivers four core functions: effectively implementing the firearms licensing systems; managing the Firearms Registry; educating people to enable compliance with their legislative responsibilities; and promoting the safe possession and lawful use of firearms.

We are committed to fostering a culture of safe and responsible firearms use, gun ownership and awareness by working collaboratively with the firearms community, our stakeholders, and fellow agencies.

About the role
The Compliance & Resolutions Officer is an integral role in ensuring regulatory and legislative requirements are met by our firearms licence community. The Compliance & Resolutions Officer will support regulatory compliance and deliver a high-quality service the public deserve and expect.

Your contribution will build a culture of high performance which results in a team that is inclusive, innovative, agile, and passionate in meeting Te Tari Pūreke outcomes.

This role is based in Kapiti Digital Centre. The role is rotational and to meet the needs of Te Tari Pūreke and your own development you may be rotated within the other teams which form Te Tari Pūreke.

Key Deliverables:

  • Ensure that licence holders understand their responsibilities through education and intervention in order to improve compliance.
  • Understand the application of improvement notices, prescribed conditions, warning letters, temporary suspensions, revocations, and refusals.
  • Demonstrate an understanding of the Crown appeal process, including the completion of Official Information Act requests and affidavits.
  • Provide accurate and relevant information and recommendations to decision makers.
  • Work closely with the national and district firearms teams, frontline staff, Crown solicitors, Prosecution Services, Information Request teams, Hate Crime QA Team, Gang Intelligence Centre, Family Harm Prevention Team and other internal and external groups.
  • Ensure compliance activities are completed in a timely, efficient, and effective manner to maintain regulatory compliance.


Working at Te Tari Pūreke in NZ Police
Come and join a team who are passionate about ensuring the possession and use of firearms in Aotearoa is the safest in the world.

We as the firearms regulator, collaborate closely with both the Ministry of Justice and NZ Police. The Ministry of Justice is responsible for policy advice and system oversight and NZ Police is responsible for law enforcement function. Together we seek to continuously improve our approach across the firearms regulatory environment.

While we do look for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

If you want to contribute to keeping our communities safe and enjoy purposeful and meaningful work then come join our highly motivated leadership team

Special requirements

  • Ability to understand New Zealand legislation including the Arms Act 1983, Crimes Act 1961, Misuse of Drugs Act 1975, Wild Animal Control Act 1977 and other relevant legislation.
  • Be a self-starter who has the ability to proactively identify areas of non-compliance with the arms legislation and apply the appropriate legislative tools to enable effective and accurate intervention on a licence holder.
  • Good computer skills including proficiency in Microsoft 365.
  • Excellent time management skills and the ability to work in a busy environment with frequent interruptions.
  • Ability to build relationships and partnerships (internal and external) where trust and confidence is built, and information is shared effectively, such as advising frontline staff of compliance processes.
  • Strong analytical and written communication skills.
  • Strong interpersonal skills and confidence so you can deal with the firearms licence community.
  • Active participation in the Police High Performance Framework.


This role is set at Individual Contributor level, this means your key purpose is “to deliver or enable others to deliver Our Business”.

We will ask you questions based on “How we will deliver Our Business – Core Competencies” and the appropriate role level, i.e. Individual Contributor. For more information on Our Core Competencies, please copy and paste this URL: https://www.police.govt.nz/sites/default/files/publications/core-competencies-how-we-will-deliver-our-business.pdf

These questions will be unique and specific to the role, focusing on the aspects the hiring manager believes are most important for that position at the time. For more information on Our Values, please copy and paste this URL: https://www.police.govt.nz/sites/default/files/publications/nzp-our-values.pdf

To view the position description for this role please copy and paste this link into a new browser: https://www.police.govt.nz/sites/default/files/pd/07-2023/compliance_and_resolutions_officer_te_tari_pureke_1.pdf

To view more detailed information about our recruitment process along with further details about requirements please click below link:

Applicant Information Pack (External)

Apply Now
If this position sounds like you, click apply now. You will be required to submit an application form and a CV.

Before confirmation of hire, pre-employment checks will be undertaken. For further information on the application process, please copy and paste this URL: https://www.police.govt.nz/careers

All applications must be submitted online and will not be accepted directly via email. All applicants must have the right to work in New Zealand.

Salary
This position is covered by a collective agreement and salary will commence at $69,337 to a maximum of $72,430 dependent on skills and experience relevant to the role.

If you are an internal applicant, you must apply internally through the police system.

If you have any questions about this vacancy, please contact the Recruitment Manager. Emma.Holley@police.govt.nz

Please note: Deadline for applications is 5:00 pm Monday 27th January 2025. Applications may be reviewed prior to the close date as well as contact made with candidates.


Hard Skills Required

  • SAP
  • Data Entry
  • Multi-System Management
  • Analytical Thinking
  • Continuous Improvement

Soft Skills Required

  • Attention to Detail
  • Communication Skills
  • Team Collaboration
  • Problem-Solving
  • Adaptability

Benefits and Perks

  • 📈
    Professional Development
  • Flexible Work

Job Schedule

  • Shift Work

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