Propellerhead is a leading software services company that designs, delivers, and maintains large-scale, custom-built digital platforms across a range of technologies. We place emphasis on producing technology which is meaningful, has value, and can make a difference in the world. We foster long lasting and trusting relationships with all our clients, and we have worked with a diverse range of commercial, non-profit, and government organisations over our 20 years in the market.

About the Role

A wonderful opportunity has opened up at Propellerhead for a capable individual who is looking for an interesting and varied role.

As the face of the company, you’ll be based at our front desk. You’ll ensure the smooth day-to-day running of the office, anticipate the needs of clients and staff, juggle multiple tasks and have an innate ability to pick things up quickly. Your resourcefulness and adaptability will enable you to respond swiftly with the right solution when needed, and your good judgement and initiative will be valued. The role is full-time and office based, with the option of occasionally working from home.

You will be working within a supportive and collaborative team, and the opportunity to grow and learn will be ongoing. We seek to create an environment with people who care about what they do, and enjoy evolving their practices, can flourish.

We operate under an interesting management system called Holacracy (feel free to check it out), and our workplace is a little different to an ordinary office environment.

Role Responsibilities

• Maintaining the physical premises and facilities of the office to a high standard
• Being the first point of contact for staff and guests and contributing to the Propellerhead experience
• Liaising with maintenance contractors, suppliers, cleaners and technicians for repairs, cleaning and refurbishments
• Assisting guests and clients - in person and over the phone
• Making coffees (training provided if needed)
• Ordering and maintaining stocks and supplies including groceries, perishables, stationery and office supplies
• Organising catering for occasional staff lunches
• Inducting new staff into the office and team
• Reviewing invoices to ensure they are correct before the accountants pay them
• Inventory and hardware management and ensuring our team have what they need
• Ensuring seamless operation of physical ICT infrastructure including; phones, video conferencing and working with our IT support providers on any issues that may pop up
• Organising transport and travel as required
• Scheduling meetings and being ahead of the 8 ball for things happening in the office
• Working with the Marketing Circle to assist with events and promotions
• Out-of-office errands as required

Skills and Experience:

• You could have 3 to 5 years of experience working in Office Coordination/Support and be looking for your next exciting opportunity. Alternatively, you could have less experience but possess fantastic communication and problem-solving skills, be ready to learn and put your energy into a new role
• You are a natural problem solver who takes a practical approach
• You’re kind and warm with high integrity
• You look for ways to make improvements and create value
• You’re a self-starter, we’re looking for someone who can motivate themself and add to our team contribution
• You must be able to easily learn new concepts
• You’re flexible and ready to jump in and help out when required
• Well presented and professional in your demeanor
• You need to possess great people skills and be adept at building rapport with colleagues and clients
• The idea of evolving your knowledge and processes, and working alongside people who value craftsmanship will be of interest
• You’ll have attention to detail and a love for keeping things organised
• You should be comfortable with self-management (within a supportive and collaborative environment)
• Every day is different in this role, so enjoying variation within your working day is a must
• You must be located in Auckland as the role is office based. (We operate a hybrid working model where our team can work a combination of working from the office and from home, though you’ll be the mainstay to keep things ticking away smoothly.)

Benefits:

• Beautifully designed office, located in Auckland city
• We are a welcoming, friendly, equal-opportunity workplace
• You’ll enjoy a culture of openness, communication and flexibility
• Huge opportunity to learn, grow and forge an exciting career path
• Opportunity to participate in the employee share purchase programme

Cover Letter:

Please note - only applications with a cover letter will be reviewed.
It's very important to us that you include a cover letter with your application—it's your chance to tell us more about who you are and what you value. While we love AI and all its wonders, we kindly ask that you refrain from using it in your application. We're excited to learn about your unique experiences and ideas, so please apply as your authentic self!