BELIEVE IN BETTER
Do you believe in leading the way to a better, healthier, more sustainable future?

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It's finding new ways to not only better people's lives, but to better the communities and environments we live in. As the largest listed company on the HKSE, we’ve been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.

And to get there, we need leaders with the courage, clarity and humanity to inspire, guide and support their teams to thrive every day - in the work they do and the life they live. Our leaders always have and will play a vital part in our journey to help more people live Healthier, Longer, Better Lives, build healthier societies and cultivate healthier environments that better everyone.

If you sound like that leader, read on.

The opportunity:
In this exciting new role, you will collaborate with key stakeholders across AIA New Zealand to lead and enhance healthcare provider engagement, responsible for building a comprehensive programme with healthcare providers throughout New Zealand.

Your efforts will ensure our customers receive exceptional care, aligning with our commitment to helping them live Healthier, Longer, Better Lives.

Key responsibilities include:

• Leading the design and implementation of a comprehensive, digitally focused healthcare provider contracting strategy and framework.
• Identifying and pursuing opportunities to engage with healthcare providers, driving initiatives to expand AIA’s presence in the healthcare provider network.
• Building and maintaining strong, professional partnerships with key healthcare providers.
• Overseeing the research, negotiation, execution, implementation, and review of both new and existing healthcare provider contracts.
• Collaborating with stakeholders to ensure provider contracts are strategically aligned and clinically relevant.
• Establishing efficient processes to ensure timely and effective management of contracted services.
• Partnering with the Product team to assess and address contracting needs for new health products.
• Leading the development and implementation of advanced claims data capture processes, including clinical coding strategies.
• Analysing historical claims data to assess pricing implications, identify emerging trends, and address outlier claims.
• Creating and managing reporting structures to monitor claims cost savings generated through provider contracting and related initiatives.

Ideally, you’ll bring:

• Exceptional written, verbal, and presentation skills.
• Extensive experience in relationship management, with a proven ability to foster strong, trust-based relationships across all levels, including private healthcare providers and internal stakeholders.
• Outstanding negotiation and influencing abilities, with a talent for collaborating to deliver solutions that align with business objectives.
• Demonstrated expertise in business planning, strategic development, and execution.
• Highly developed analytical and problem-solving skills, complemented by strong financial acumen and logical reasoning.
• Deep understanding of processes, with a proven track record of driving continuous improvement initiatives.
• Experience in the New Zealand health sector, such as sales and contract negotiation (preferred).

Why choose AIA?
At AIA, we believe in empowering every one of our people to find their 'better'. We do this by offering:

• Opportunities to grow within the business through internal mobility.
• Competitive employee benefits that include insurances, an Employee Share Purchase Scheme and an extra day of leave each quarter to recharge.
• Membership to AIA Vitality, our science-backed health and wellbeing programme that provides the guidance, tools, and rewards to get more out of life and start thriving. AIA Vitality partners include Airpoints™, Woolworths, MoleMap, endota, Les Mills, Samsung, Garmin and many more!
• A supportive and inclusive workplace
• Flexible working arrangements.

If you believe you can help guide us towards a better tomorrow, apply now!

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. AIA NZ values diversity in the workforce. We encourage candidates from diverse backgrounds, including those with a disability, additional mental health needs, chronic health conditions and/or are neurodiverse to apply for our roles. If you encounter accessibility barriers to the standard recruitment process, please email nz.talentacquisition@aia.com.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.