Business Support Officer (L2) – Legal Services
Is it time to progress your career? Come and build your future with Legal Services. This is a fabulous opportunity to develop your skills and build networks within Inland Revenue.

• Full-time, permanent positions supporting Inland Revenue’s busy and engaging Legal Services teams.
• Opportunity to deliver high quality and effective administrative support.
• Auckland location (Manukau and Takapuna offices)

Inland Revenue plays a critical role in improving the economic and social well-being of New Zealanders. We do this by collecting and distributing money, we collect 80% of the Crown’s revenue and distribute social support payments.

We’re offering great flexibility, support and development opportunities unique to you and your aspirations so that you can bring your whole self to work and thrive with us.

Mō mātou | About us
The Legal Services team provides advice, support, dispute resolution, civil litigation, prosecution and tax technical services to the Customer and Compliance Services (CCS) customer segments and other parts of Inland Revenue. Legal Services is part of CCS – Business and is one of the largest government in-house legal teams.

Mō te tūnga | About the roles
We have x2 permanent opportunities for Business Support Officers (L2) to provide high quality and effective administrative support across Legal Services. This role will see you work closely with your peers and team members to deliver a consistent level of service that is customer focused and adds value. You will also be a valued part of the Legal Services team supporting the services we deliver for our customers. Legal Services is one of the largest government in-house legal teams.

You will support our litigation team but with a strong focus on our debt work (including liquidations and bankruptcies). You will:

• Produce, co-ordinate and distribute information and documents in a tailored format to support delivery of better business outcomes
• Assist Legal Services with bankruptcy and liquidation processes
• Build highly effective relationships with the national team and other key stakeholders
• Use Legal Services Evidence Management Tool, to prepare documents for court hearings
• Work across internal Inland Revenue systems
• Undertake general administrative activities such as closing litigation files, archiving and updating records

Mōu | About you
We are looking for someone who:

• Has a proactive and motivated outlook with an interest in learning new systems and ways of working
• Has a keenness to look for and realise opportunities to add value to the team and your leaders
• Has the ability to organise and plan, to multi-task and to juggle competing priorities.
• Has excellent communication skills, organisational and time management skills
• Has a keen understanding of the need for confidentiality and a high level of integrity and professionalism
• Has excellent stakeholder and relationship management skills with the ability to liaise with other business support teams to deliver priorities and outcomes
• Has a willingness and the confidence to progress work without close supervision
• Has a desire to be part of an in-house legal practice committed to delivering for your customers
• Has experience in an administrative or business support role, alongside a sound understanding of MS Office

This is your opportunity to be engaged in interesting and challenging work across Legal Services and Inland Revenue. We offer an agile environment and flexible work practices where you’ll be encouraged to innovate and prioritise your professional development to achieve your career goals.

Tono mai | Apply here

If this sounds like an opportunity you would like to pursue, please apply online by attaching a copy of your CV and a cover letter outlining how you meet the role requirements.

If you have any further queries, please email us at CCSCareers@ird.govt.nz and one of the team will get back to you.

Applications close 5pm, Friday 10th January 2025.

At Inland Revenue, we truly embrace diversity and inclusion and promote a flexible and supportive work environment that meets the needs of our people and business. We have trust and integrity, innovate to make a difference, value people and work together.