Learning & Development Lead - Leisure + Independents, Auckland

Flight Centre Travel Group

Learning & Development Lead - Leisure + Independents

  • Posted 1w ago
  • Hybrid
  • Full Time
Location

Auckland


Job Description

Open up the world to those who want to see _ whakatuwhera te ao ki te hunga e hiahia ana ki te kite

At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something really amazing – travel!

Working alongside our Envoyage and Flight Centre Brands, we have an exciting opportunity for a Learning & Development Specialist to join our People & Culture team, the Heart if Connection & Culture at Flight Centre New Zealand.

About the role. Mō te Tūranga

Working in partnership with key stakeholders across our Envoyage and Flight Centre Brands, this role is responsible for;

  • Scoping, designing & delivering training for new product, systems and processes
  • Identifying, implementing, and driving Flight Centre’s learning strategy
  • Facilitation of the virtual and classroom training for our Flight Centre brand
  • Ensuring a strong onboarding process for new Independent Contractors for our Envoyage brand
  • Facilitation of training for Independent Contractors
  • Flexing into other Learning & development activities as needed


About you. mo koe

You are passionate about helping other's reach their full potential, and love to partner with the business to help drive bsuiness performance. In addition to this, you will ideally have

  • Experience in Flight Centre Systems (Leisure and / or Independent Contractors specifically)
  • Proven ability to create accountability
  • Ability to clearly articulate knowledge
  • Proven ability to build strong business partnerships / relationships


Some of our benefits. Ngā mea e tukuna ana e mātou

  • Tick destinations off your bucket list with our discounts on travel and accommodation
  • Employee Share Scheme through Equate Plus
  • Access to in-house financial and health services
  • Receive ongoing training and professional development
  • Preference for internal progression through Brightness of Future
  • Global career opportunities in a network of brands and businesses at your fingertips
  • Proud Corporate Social Responsibility platform through the Flight Centre Foundation, and Brighter Futures programs
  • Opportunity to attend global awards events, including Global Gathering (Las Vegas 2022, Bali 2023 and Lisbon 2024)
  • Various social events to promote networking, the celebration of wins, and sometimes just for fun!


About Flight Centre. mō mātou Flight Centre

Put simply, we’re a bunch of travel lovers looking for more travel lovers to join our family.

Over the past 40 years, we’ve celebrated many important milestones and today, we are proud to be an award-winning global travel retailer. This year we are SO proud to have been listed as excellence awardees at the HR Awards New Zealand, for the Employer of Choice Award AND the HR Team of The Year award! We're also a certified Great Place to Work 2024.

Come as you are. Nau mai, whakatau mai

We believe that every individual is equally important and has access to all the same opportunities and rights. We work as a community with accessible leaders and we embrace diverse cultures, backgrounds and perspectives. We have an irreverent culture of taking our business seriously but not ourselves.

We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future.

We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities.

Irreverence. Ownership. Egalitarianism

So come and join our team of Flighties, and help us open up the world to those who want to see.

Click Apply Now! And let your career take off with Flight Centre

tono mai!


Hard Skills Required

  • Training Facilitation
  • Curriculum Design
  • Systems Knowledge
  • Onboarding Strategies
  • Stakeholder Engagement

Soft Skills Required

  • Communication Skills
  • Relationship Building
  • Adaptability
  • Team Collaboration
  • Empathy

Benefits and Perks

  • 💚
    Counselling Services
  • 💳
    Company Discounts
  • 📆
    Paid Volunteer Leave
  • 📈
    Professional Development
  • 🧠
    Mental Health Workshops
  • Flexible Work
  • Care and Appreciation
  • 🧕
    Inclusive Workspace
  • 🎉
    Employee Discounts and Rewards
  • 🌿
    Wellness Program

Job Schedule

  • Monday to Friday
  • Shift Work

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