We have partnered with Rapid Facility Services (RFS) who is looking for a bold and driven General Manager of Operations to lead their team, optimise processes, and drive growth as they continue to deliver top-tier facility maintenance solutions across New Zealand.

About the Client:

At Rapid Facility Services, they’re all about delivering tailored, high-quality facility maintenance and industrial cleaning solutions. They’re fast-paced, collaborative, and committed to innovation. With a clear vision for growth and a strong commitment to their clients, they’re looking for a leader to help them achieve ambitious goals.

The Role:

As the General Manager of Operations, you’ll oversee all aspects of the operational division, managing a team of up to 10 direct reports and 45 indirect team members. Reporting directly to the Managing Director and Finance Director, you’ll have the autonomy to drive operational excellence while contributing to strategic planning and overall business growth.

Key Responsibilities:

• Lead daily operations to ensure efficiency, compliance, and high performance across all departments.
• Build and implement systems and processes that streamline operations and support scalability.
• Foster a collaborative and high-performing culture within the team.
• Manage supplier relationships, ensuring satisfaction and continuity.
• Provide input into strategic and financial planning, including budget preparation and growth initiatives.
• Identify and mitigate risks while driving continuous improvement initiatives.

What You Bring:

• Extensive experience in facilities management within FMCG, manufacturing, or related sectors.
• Proven leadership skills with a track record of mentoring high-performing teams.
• Strong knowledge of health and safety compliance standards.
• Excellent business acumen, including budgeting, forecasting, and financial analysis.
• A hands-on, proactive approach to problem-solving and decision-making.
• Exceptional communication skills and the ability to build lasting relationships.

What’s In It For You?

• A fast-paced, innovative work environment where your contributions drive tangible results.
• The opportunity to shape and lead the operational future of a growing company.
• Competitive Salary Package – $200-250,000 dependant on exp
• Car – Full use
• Medical insurance

Ready to Make an Impact?

If you’re a results-driven leader with a passion for operational excellence and a desire to make a difference, we’d love to hear from you! Apply now with your CV and cover letter. Let’s build something exceptional together. Applicants must reside in New Zealand and have full working rights to be considered for the position.

For more information or a confidential conversation, contact Troy Scott at troy.scott@madison.co.nz