Ko mātou tēnei – our organisation
At One New Zealand, our purpose is to unlock the magic of technology to create an awesome Aotearoa. We're focusing on investing more into simpler and better products and services, to make things even better for New Zealanders.

We are delighted to announce that we have been awarded a #2 ranking in Randstad’s Most Attractive Employers in New Zealand within the IT and telecommunications sectors as well as being nominated as finalists for the 2023 Retail Employer of the Year Award.

We are also proudly Rainbow Tick certified and champion diversity of thought, perspective and background. We offer a friendly and open environment with leading flexible working practices that help people maintain a personal and professional balance that works for them and their whānau.

Uia mai koe te pātai, he aha te mea nui o tēnei ao? Māku koe e kii atu he tangata, he tangata, he tangata.

“If you asked me, what is the greatest thing in this world, I would say it is people, it is people, it is people.”

Ko tō tūranga – your role
As an Enablement Lead you will develop and deliver robust capability and enablement plans in line with the Universal Skillset framework that continuously develops our frontline teams. Working closely with the L&C, D&D and Process COE teams to develop these plans that align to business deliverables including customer champion readiness.

Ko tō mahi – what you’ll do

You will lead the creation and maintenance of best practice learning solutions for SME&C frontline teams.
induct and cross skill at scale; Focused on activities being driven by the Universal Skillset framework.
Identify competency gaps through Performance & insights and/or Customer Champion readiness surveys; Deliver solutions to close the gap.
Enable speed to competency supported by robust certification and reward for the introduction of new products and tools.

Na tōu rourou - what you’ll bring

Experience in an Enablement or L&C role with experience in content design  
Proven experience in the delivery of learning to adult learners.
Knowledge and understanding of Adult Learning principles.
Previous experience facilitating and training advantageous.
Sound commercial acumen
Ability to analyze data to drive solutions
Rational decision maker
Effective stakeholder management
Some experience in Project Management

Nā mātou te rourou – what you’ll get

One New Zealand is leading the way by ensuring you can have a truly balanced life. Most roles allow flexibility to work from home and flex your hours to enjoy work & family commitments.
A fully subsidised Southern Cross health insurance cover for you and your family.
4% KiwiSaver employer contribution, an extra 1% more than the statutory minimum.
Laptop, unlimited data plan, market leading cell-phone for business or personal use.
Lifestyle leave where you can purchase an extra week or two of annual leave.
Discounts on One New Zealand products, services and much more!

At One New Zealand, we have a clear purpose to unlock the magic of technology to create an awesome Aotearoa. We’ve got Heart, showing up as our best selves in every situation. We have the Grit to deliver a radically better world for our customers. We embrace the Freedom to shape the future, creating a more progressive, more inclusive Aotearoa.

Joining the One New Zealand whānau will stretch you, challenge you and provide opportunities you’ve been seeking to expand your career. You’ll engage in unique workplace experiences, be exposed to exciting and innovative technology, and gain opportunities for learning beyond Aotearoa.

Tū hikitia rā, tū hāpainga. Tū hāpainga, tū hikitia rā.

We stand to uplift, to support and to elevate others.

Enablement Lead

ONE NZ

Enablement Lead

ONE NZ

Christchurch

ONE NZ

Enablement Lead

Location

Job Description

Hard Skills Required

Soft Skills Required

Benefits and Perks

Job Schedule