Date: 14 Apr 2025
Location: Central Auckland, NZ, 1010
Company: Auckland Council

We are looking for a passionate and experienced people leader to join our team as a Manager Community Hub, to manage our busy Mt Roskill Library service and develop a vibrant community hub to serve our growing community, incorporating library services, arts & community services, venue for hire and events. This is a permanent, full-time opportunity leading a team of 15+, based in the Mt Roskill Library with some flexibility around working hours.

Day to day you and your team will be responsible for:

• Ensuring staff have the knowledge and competency to deliver frontline library and council services, and the confidence to respond to customer requests in a busy and dynamic work environment.
• Supporting the design and implementation of service improvement initiatives.
• Engaging with local stakeholders, local partners and service providers supporting community access to our frontline library and council services functions.
• Planning, promoting, evaluating, and reporting on the services provided.

He kōrero mōu: About you
We’re looking for someone who will be able to hit the ground running, you will be able to demonstrate the following skills:

• Leadership and Team Development: Proven ability to lead, develop, and mentor a high-performing team.
• Collaboration and Business Improvement: Working alongside teams and connecting with subject matter experts to ensure challenges are resolved in a constructive, collaborative and timely manner and supporting business improvement solutions.
• Communication and Relationship Management: Excellent oral and written communication skills, along with the ability to manage relationships and collaborate effectively with diverse groups and individuals.
• Customer and Community Facing Services: Experience working within a public library environment or similar supporting teams to learn, build knowledge and capability in our mahi with a focus on community engagement, reader services and wider council services.
• You will be committed to being a great Tiriti o Waitangi partner and you understand the importance of te ao Māori and te reo Māori within our places.

Ngā āhuatanga kei a mātou: What we offer
This is a true community focused role, where you can make a significant contribution to the people and diverse communities of Tāmaki Makaurau. If you thrive and gain satisfaction from leading with authenticity and developing and inspiring others, then the scope for this is all here. You will be offered a challenge, huge variety and a real opportunity to make a difference to the community.

On top of this, as part of our Auckland Council Group, you will gain access to many benefits and discounts including:

• Option to buy an additional week’s annual leave
• Four weeks annual leave, plus an additional week after five years
• Additional day of leave for community activities
• Discounts on attractions such as the Maritime Museum, Auckland Zoo & Auckland Art Gallery
• Discounted Health & Life Insurance Policies
• Flexible and supportive work environment

Click this link to find out more about our employee benefits package.
Ehara taku toa, he takitahi, he toa takitini. My success is not mine alone, but the success of many.

Salary Band H, we are looking to appoint someone between $100,768 and $110,000 dependent on experience.

You can find the position description by clicking this link
Tono mai: Apply Now!
Applications close: 28th April 11.59pm
This is an on-site position

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.