PlaceMakers continuously strives to be the best building partner in the market and takes pride in providing the highest level of service to our customers. In line with this, we are currently seeking a sales support professional to join our Trade Support team based in our Taupo Branch. Close to alpine mountains, rivers and the magnificent Lake Taupo, you could be living and breathing the kiwi dream if you want to relocate !
The role: We are currently recruiting a Trade Support Team Member to join the team as a permanent full-time (40h per week across Monday to Friday and rostered Saturdays). This will be a busy yet varied role where you will be responsible but not limited to the following -
Receive incoming calls from trade customers
Give advice on PlaceMakers products and services
Follow-up customer inquiries and orders with the dispatch area.
Source and Order special goods
Handle general price enquiries
Provide backup service for Account Managers
About you: The time-sensitive nature of our customers’ needs requires you to work at pace and input data accurately and within specified timeframes. Your resilience and ability to be solution-oriented even when under pressure will certainly come in handy in this ever-changing environment. We will ideally be looking for someone who has some understanding and experience relating to the building/Trade sector, however it will be your Sales and customer service skills which we will be most attracted to.
As your role will also see you liaising with other areas of the branch, you must have the ability to build rapport and enjoy a team-focused culture. You’re engaging and flexible with the ability to effectively communicate product and delivery information and have a strong customer service focus with an aim to continuously add value. Your tech savy skills, energy and your drive will be really important for this role.
Our Benefits:
Competitive hourly rate & Staff-buying privileges
genuine development opportunities that come with being part of the wider Fletcher Building Group
Employment Education Fund
Health & Wellbeing initiatives including an Employee Assistance Program
Be part of a diverse and inclusive team
Join Us : We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.
Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely.
We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.
