AWF
Customer Service / Hire Coordinator
- Posted today
- On Site
- Full Time
Job Description
The Role
New Year, New Career! Was 2024 a year of uncertainty and challenges? Now is the time to take the leap and land your dream job! Start the year strong by joining a company that values your skills, your dedication, and cares about you. It's time to thrive in 2025.
Are you looking for a role with a mix of customer service with a mechanical flavour but without the cold calling? This is a hands-on position where you will dealing with tradies and big machinery.
Key Responsibilities:
Managing the return of construction and civil machinery and equipment. This includes:
- Meeting customers, overseeing and assisting with the offloading or delivery of equipment
- Maintaining the awesome customer satisfaction that is already in place
- Basic mechanical checking, refuelling and reporting any damages
- Completing post hire paper / computer work
- Moving the equipment back to their assigned positions
- Keeping the yard clean, tidy and uncluttered
- Assisting the Pre Hire Coordinator as required
Benefits:
- The company invests in staff development - ability to be trained into other roles and get WTR experience
- Gain experience with a wide range of large modern, high-end commercial machinery
- Contributing within a small dynamic team
- Well established company with great job security
- Work hours are Monday to Friday 7am to 5pm - 47.5 hours per week. Must be able to work overtime if required.
Requirements:
- Experience dealing with customers or clients
- Physically fit and able to climb on / under large equipment
- Excellent spoken and written English including great handwriting
- Full Class 1 (car) drivers licence is a must
- Mechanical knowledge or experience
- Forklift and F, W, T, R licence endorsements and experience would be a bonus
- Must be living in and be legally entitled to work in New Zealand - NZ / Aust Citizenship or NZ Permanent Residency. Please do not apply if you are not in New Zealand. Position is not suitable for visa sponsorship.
Apply online TODAY with your up-to-date CV and a personalised cover letter detailing why you are interested in the position.
Give me a call if you have any questions - Andrew on 021 949 174.
Hard Skills Required
- Mechanical Knowledge
- Class 1 Driver’s License
- Equipment Handling
- Paperwork and Reporting
- Forklift and Endorsements (F, W, T, R)
Soft Skills Required
- Customer Service Excellence
- Attention to Detail
- Problem-Solving
- Time Management
- Team Collaboration
Job Schedule
- Shift Work