Kika's Kitchen is a busy Brazilian Restaurant located in Norh Shore. We also provide catering for business and private events. We are looking for a passionate, committed and dynamic Restaurant Manager to join our team and help elevate our guests' dining experience.

It’s a permanent and full-time role with minimum 30 hours a week, on rotating shifts between Mon-Sun, among the core business hours. The hourly rate for this position is $29.00 to $30.00 per hour based on experience.

Responsibilities:

• Selecting, training and supervising waiting and kitchen staff.
• Overseeing the day-to-day operations of the restaurant, including opening and closing procedures, cash handling, inventory management, and ensuring compliance with health and safety regulations.
• Collaborating with chefs on menu planning and pricing.
• Monitoring and analysing customer feedback, online reviews, and ratings to continuously improve the restaurant’s performance and address any issues promptly.
• Regularly assessing product quality and explore new suppliers.
• Handling customer complaints and resolve conflicts in a professional and timely manner, striving to exceed guest expectations.
• Managing and maintain relationships with suppliers, ensuring the availability of high-quality ingredients and products for the preparation of authentic Brazilian dishes.
• Setting high customer service standards and coach other staff to meet those standards.
• Fostering a positive work environment, fostering teamwork, open communication, and professional envelopment *Establish policies and procedures to sustain future restaurant operations.

Job pre-requisites

• Relevant qualification or at least 2-year experience in the hospitality industry.
• Leadership and good communication skills.
• Knowledge and appreciation of Brazilian cuisine would be advantageous, but not a must.
• Fluency in Portuguese language would be a big advantage as most of our clients are Brazilian, but not a must.
• Flexibility to work evenings, weekends, and holidays as required.
• Excellent attention to detail.
• Ability to multitask, problem solve and act quickly.
• Permanent work rights in New Zealand, with no restrictions.

If you are not New Zealand Citizen/Resident, please make sure to indicate your visa status.

Employer questions

• Your application will include the following questions:
• Which of the following statements best describes your right to work in New Zealand?
• How many years' experiences do you have as in the hospitality industry?
• How many years of people management experience do you have?
• Do you have experience with menu planning & costing?
• Have you worked in a role where you were responsible for stock control?