Lead impactful product strategies that improve operational experiences, drive innovation, and elevate our operational value proposition.

Shape the Future of Operations Excellence: Lead the evolution of internal products and services to drive operational efficiency while delivering outstanding resident and team experiences. Identify and implement opportunities to streamline processes and optimise service delivery, ensuring both digital and non-digital solutions align with our purpose.
Collaborative and Purpose-Driven Environment: Work closely with clinical and operational teams, as well as the Customer & Technology team, to design and deliver digital products that transform operations and improve care delivery. You'll partner with stakeholders across the organisation to turn innovative ideas into impactful solutions.
Opportunity to Innovate and Lead: Take charge of the end to end product lifecycle, continuously improving existing offerings and identifying new opportunities that strengthen our operational value proposition.

About Ryman Healthcare

At Ryman, we believe the measure of a full life is one that gets richer with age.

Ryman Healthcare is a leader in retirement living and aged care. Our driving purpose is to enhance freedom, connection and well-being for people as we grow older. We own and operate 49 villages in New Zealand and Australia and we employ approximately 7,700 team members across a range of different sectors. Additionally, we are proud to be the first healthcare company to receive the Wellbeing Tick.

At the heart of our business, everything we do must be 'Good enough for mum and dad.'

What will you do?

In this role, you will lead product strategy, evolution, and adoption, ensuring physical and digital offerings are both profitable and deliver exceptional outcomes.

Collaborating with the broader Customer & Technology team, Operations teams and spending plenty of time with our residents and future customers, you'll draw on your product leadership and design thinking experience to uncover and execute new opportunities that enhance the customer journey and strengthen our value proposition.

Key responsibilities include:

• Lead the product vision and roadmap for customer-facing products, aligning them with the overall business strategy and customer needs.
• Identify and prioritise new product opportunities, with a focus on creating innovative solutions that will deliver significant value to customers and the organisation.
• Oversee the full product lifecycle from ideation to launch, ensuring that all physical and digital products are user-centred, meet market demands, and offer competitive advantages.
• Collaborate with design and technology teams to ensure that product features are optimised for functionality, usability, and scalability.
• Conduct market research and competitor analysis to identify trends and potential opportunities for product innovation.

What's in it for you?

If you are interested in joining an organisation with a clear purpose and a commitment to innovation, kindness and excellence, we would love to hear from you!  

In addition, a career at Ryman offers:

• Ongoing support for professional development
• Additional wellbeing leave and flexible working arrangements
• Access to over 60 discounts with well-known brands across a variety of sectors including; health and wellbeing, banking, insurance, and retail
• Social club events, furry Friday's (bring your dog to work), free yoga classes

Who are you?

• You have demonstrated leadership experience in product management with a track record to meet business requirements in managing complex environments and delivering strong commercial outcomes
• You have exceptional communication skills and demonstrate the ability to build valuable relationships, both internally and externally
• You value people and kindness, and are passionate about learning and delivering excellent results
• You strive for excellence and constantly look for ways to exceed expectations; delivering a high-quality service at speed will be second nature
• You believe in the value of strong, positive, trusting teams who work together as one
• As a resilient person you keep going, even when there are bumps in the road and you show composure under pressure

If you're looking for an exciting opportunity to make a meaningful impact on providing exceptional financial support and analysis to our Operations and Sales teams, we'd love to hear from you!

At Ryman, we support an environment where everyone feels welcome to be themselves. We embrace diversity and celebrate individual uniqueness, encouraging anyone wanting to work for Ryman to apply for our vacant positions. 

Applications will be reviewed as they are received and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date