Relationship Manager/Senior Relationship Manager
Auckland
Full time, Permanent

Mō te Tūranga | About the Role
At Westpac, we are committed to providing innovative banking solutions to our corporate customers. As a Corporate Relationship Manager/Senior Relationship Manager, you will play a pivotal role in managing a dynamic and complex portfolio of tier one customers. You will be responsible for providing a seamless customer experience, ensuring you deeply understand their industry and financial needs to deliver tailored banking and financial solutions to help them achieve their business goals.

You will leverage your existing commercial and finance expertise, along with your strong networks and connections to expand our market presence. You will ensure you operate in accordance with compliance, AML and CCCFA regulations so a strong understanding of these policies is a must.

Key responsibilities include:

Managing a portfolio of high-value customers, ensuring exceptional customer service and satisfaction.
Developing and maintaining strong relationships with existing clients to provide personalised banking solutions.
Identifying and pursuing new business opportunities through networking, referrals, and market research.
Staying informed about market trends, industry developments, and competitive landscape to provide strategic advice.

Na tōu rourou | What will you bring?

Strong understanding of the corporate business sector (including financial products and services) with 7+ years’ experience as a Relationship Banker/Manager or equivalent.
Proven experience with managing and growing commercial or corporate customer portfolios.
Strong ability to analyse complex financial statements, assess creditworthiness, and structure financial transactions to make informed recommendations.
Experienced in cashflow and leverage finance.
Sound knowledge of product and pricing, compliance, and credit risk processes.
Excellent communication, negotiation, networking, and relationship management skills.
Highly developed business insight and acumen, effectively acting on and communicating your knowledge.
Strong understanding of AML, CFT, and CCCFA regulations.
Proficiency in banking software and Microsoft Office Suite.
Prior exposure/market links in the Professional Services sectors will be considered an advantage.

Westpac Hei Wāhi Mahi | Working at Westpac
In addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including:
• 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
• Additional purchased leave options up to 4 weeks per year
• Banking benefits, insurance discounts and superannuation scheme
• Growth and development – we provide opportunities for development and promote internal mobility
• Recognition - we recognise and reward our star performers
• School holiday subsidy - help you balance work and family during school holiday
• 2 Volunteer days per year

Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!

Tono mai ināianei! | Apply Now!

Apply today with your CV and Cover Letter.
The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.

Mahi tahi tātou, kaha ake tātou | Together Greater

Applications close:
29 January 025

Relationship Manager/Senior Relationship Manager

Westpac New Zealand

Relationship Manager/Senior Relationship Manager

Westpac New Zealand

Auckland

Westpac New Zealand

Relationship Manager/Senior Relationship Manager

Location

Job Description

Hard Skills Required

Soft Skills Required

Benefits and Perks

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