Date: 17 Dec 2024
Location: Central Auckland, NZ, 1010
Company: Auckland Council

• Unique environment surrounded by maritime history of Aotearoa
• Rewarding front facing customer service role
• 6 Casual opportunities, flexible working schedule, start Feb 2025

New Zealand is one of the most maritime nations in the world and the story of every one of us is affected by the sea, through immigration, trade, design, innovation and leisure.

We house one of the nation’s most important heritage collections, which covers the breadth of our relationship with the sea; from the Great Pacific Migration a thousand years ago, to the cutting-edge modern technology and design used in America’s Cup and modern yachting.

He angitūtanga: The opportunity
We have multiple vacancies to join our Visitor Service Team on a casual basis – in this role you will provide frontline customer service to visitors to Maritime Museum Hui Te Ananui A Tangaroa and visitors to Auckland

In terms of availability, we are looking for applicants who are available to cover a minimum of 3 shifts per week on a casual basis, including weekdays, Saturday and Sunday, and public holidays.

Your key responsibilities include:

• Selling tickets for museum entry and vessel trips
• Assisting in the delivery of events, public programs and activities
• Selling products from our retail shop
• Providing information of the surrounding Viaduct and Auckland area to assist visitors with directions to create a warm, engaging, and friendly atmosphere.

He kōrero mōu: About you
Your people-centric nature will be highly valued in this role – we are looking for engaging, outgoing individuals that love meeting new people.

You will be sharing your knowledge, proactively looking for opportunities to secure sailing and tour bookings and promoting the sale of our items from our retail shop, making this a dynamic position that will keep you engaged.

Due to the variety of work, you will be able to apply and fine-tune a mixture of your sales, customer service and story-telling skills.

To read the full Job Description please see here: Museum Assistant

Ngā āhuatanga kei a mātou: What we offer
We're a fantastic team with a really supportive culture and we are offering the living wage of $27.80 per hour. (Band C)

As part of the New Zealand Maritime Museum Hui Te Ananui A Tangaroa whānau, your work will help to enrich the lives of Aucklanders and will directly impact residents and visitors to our city, ensuring they have an enjoyable and memorable experience and leave with memories and mementos, of the maritime heritage of Aotearoa.

Tono mo te mahi/To Apply
No need to add your roles in the non-mandatory fields if your CV is up to date
You need to have the right to work in NZ already. We are unable to support visa applications for this role.
There is no close date for this role, and we will be shortlisting as applicants come in, so don’t delay please apply asap.

Tātaki Auckland Unlimited is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

Auckland Council is committed to the protection and wellbeing of children. This role is classified as a Children's Worker role under the Vulnerable Children Act 2014 and is deemed a safety sensitive position. As such applicants will be required to undergo police vetting and a drug test prior to commencing employment.

Employees in receipt of salary protection and/or on the predecessor Tātaki Auckland Unlimited terms and conditions of employment, please note that the salary protection and/or predecessor Auckland Unlimited terms and conditions, including relocation, apply to your current position. Should you change to a new position (other than any secondment) you will be issued with a new employment letter of offer with current Auckland Unlimited terms and conditions.