Cafe and Retail Manager -ESS Devonport, Auckland

Compass Group

Cafe and Retail Manager -ESS Devonport

  • Posted 3w ago
  • On Site
  • Full Time
Location

Auckland


Job Description

  • Great learning, development and career progression opportunities across Compass that is varied and exciting!
  • Join a great team where everyone is treated like family!
  • Work at one of New Zealand's most recognised brands!


About the role and who we are looking for:

We are recruiting for a charismatic and dynamic Cafe & Retail Manager to lead our retail operations at our NZDF - Devonport. It is a Permanent Full Time position, rostered across Monday to Sunday, weekend shifts will be required.

The Cafe & Retail Manager is employed to manage the catering operations in a safe and efficient manner. This role is also responsible for ensuring that all tasks associated with food production are performed with due regard for all Health and Safety and Food Safety regulations.

For our customers our goal is simple, to provide great service, innovative good food focusing on freshness and value, all produced with care as well as a core range of retail items, and military memorabilia and a duty-free retail service.

What would you be expected to do:

  • Manage contracts to provide services
  • Maintain customer satisfaction
  • Recruit, induct and train staff
  • Lead and manage people
  • Develop, implement and manage staff roster
  • Effectively manage the cost of goods and/or food within the workplace
  • Prepare reports for management
  • Develop and update legal /regulatory knowledge required for business compliance
  • Manage finances within a budget
  • Plan the catering for an event or function
  • Manage facilities associated with commercial catering contracts
  • Ensure Responsible Service of Alcohol


About you:

You would be an ideal candidate if you;

  • Have previous and proven experience managing a successful retail site
  • Have previous experience in hospitality with cooking (preferred but not essential)
  • Have proven leadership experience, coaching, mentoring
  • Focused on Health, Safety and Wellbeing
  • Demonstrated understanding of Food Safety including HACCP and CCP's
  • Computer savvy (MS Office suite - Excel, Outlook, Word)
  • Are innovative and prepared to share ideas, learnings and failings
  • Can collaborate and corporate with stakeholders across the business


Benefits & Perks:

  • Competitive remuneration
  • Training & Development Programs
  • Career Development Opportunities
  • Discounts on Medical insurance, and banks, to hotels, insurance, and more!
  • Rewards and recognition
  • EAP Services


A bit about Compass Group:

  • We are New Zealand's leading and largest provider of food and support services across multiple industries.
  • These industry sectors are managed by our sub brands Eurest, Chartwells, Restaurant Associates, Medirest, and ESS.
  • ESS (part of Compass Group NZ) currently delivers the best hospitality and catering services to many Defence sites in New Zealand and around the world. Our leading-edge catering systems mean that delivering a fantastic customer service experience is always our aim.
  • Medirest is our healthcare brand providing specialist food, hospitality and support services to residents and patients in hospitals, aged care and senior living facilities throughout New Zealand. We know the true power of food. Every day we see how it helps promote physical and emotional health for patients, boost healing and help transform the healthcare experience for patients and their families. This is what drives us every day.
  • We specialise in turning ordinary acts of service into extraordinary experiential moments for our clients. With innovative and talented teams across New Zealand, we transform experiences from being GOOD to GREAT.
  • Our people are awesome, they breathe life into our brands and make great things happen!
  • Our strength comes from the combination of the things we have in common - our shared values, vision, and purpose and to make our commitment unique for you - RESPECT, GROWTH and TEAMWORK are the founding pillars of these commitments.
  • We are an equal opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all employees.
  • Please note that a full security clearance and MOJ is required.


Applicants for this position should have NZ residency or a valid NZ work visa.

Don't miss out on this unique opportunity - Click 'Apply' Now!

For any recruitment queries please contact the Compass Group Recruitment team on recruitment@compass-group.co.nz

Great People, Real Opportunities


Hard Skills Required

  • Budget and Financial Management
  • Food Safety and Compliance Knowledge
  • Retail Operations Expertise
  • Technological Proficiency
  • Event and Catering Planning

Soft Skills Required

  • Leadership and Team Management
  • Customer Focus
  • Communication
  • Problem-Solving and Adaptability
  • Time Management and Organization

Job Schedule

  • Shift Work

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