Create impact as a Platform Delivery Manager (Claims NZ

IAG is the largest general insurance group in Aotearoa New Zealand and Australia. We’re a top-tier NZSE-listed company helping to make the world a safer place through creating a stronger and more resilient business and enabling our portfolio of iconic insurance brands.

We’re on the hunt for a visionary Platform Delivery Manager to lead the evolution and performance of one of IAG’s most critical technology platforms. This role will see you at the heart of delivering our technology strategy, ensuring operational excellence today while shaping a platform for the future.

Mō te Tūranga | About the Role
As a Platform Delivery Manager, you’ll be accountable for end-to-end delivery of strategic and high-impact projects across the platform. You’ll work closely with business and technology stakeholders to shape, prioritise and sequence demand, leading delivery teams to bring these initiatives to life. You’ll support the transition of our people and delivery practices to a modern SaaS environment, delivering a world-class customer solution for one of the largest insurers in Australia & New Zealand.

Key deliverables for success in this role:
Delivery Leadership: collaborate with stakeholders to shape delivery roadmaps, align with strategic goals, drive workforce planning and partner management to maintain capability and quality, while reporting on progress, risks, and issues to key stakeholders, including the CIO and program teams. Additionally, champion engineering excellence, automation, and agile methodologies.

Technology & Strategic Enablement: Lead the delivery of secure and scalable experiences, provide thought leadership and insight to influence technology planning, build solutions for growth, and contribute to innovation and risk management.

People & Culture: Inspire and lead a high-performing team, embed IAG’s purpose and values, create a supportive environment, and support both personal and platform growth.

This is not a product or digital delivery role - it’s about delivering technology outcomes on a core platform that underpin our core business. You'll ensure platform change is executed efficiently, aligned to architecture and standards, and delivered at pace.

This is a permanent role open to candidates based in Tāmaki Makaurau (Auckland).

Ōu Pūkenga | About You
You’re an experienced Delivery Manager or Program Manager with a strong background in delivering complex technology change
You know how to navigate technical complexity, align teams, and drive delivery through structured planning and agile execution

You’ll bring:

• Experience delivering large-scale or multi-stream platform projects in complex enterprise environment
• Strong stakeholder and vendor management skills
• Knowledge of modern platform architectures, integration and delivery practices
• Drive culture change by focusing on future delivery methodologies, creating a safe environment, and ensuring operational excellence while shaping the future platform
• Maintain a calm, pragmatic approach to delivery leadership, balancing urgency with quality and strategy, while growing a high-performing team
• Continuous improvement mindset, leading change and evolving delivery practices

Applications close Friday 2 May 2025 at 23:59pm AEST.

All this shows up in what we offer:

• Boosted Kiwisaver with 4% employer contribution and life insurance as standard
• Up to 50% off personal insurance, including home and motor insurance
• Annual $500 Health & Wellbeing payment
• 5 myLeave days per year on top of annual leave
• Work from home and many more flexibility options with myFlex
• Dedicated career growth programs, including the award-winning IAG Academy
• Community volunteer days and team volunteer activities

*employment type eligibility criteria apply

Mō mātou| About us
IAG is the largest general insurance group in Aotearoa New Zealand and Australia. We’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest. ​

We acknowledge Tāngata Whenua in Aotearoa and are committed to growing Māori prosperity and wellbeing in Aotearoa through He Rautaki Māori (IAG’s Māori Strategy). We celebrate unique viewpoints shaped by life experiences, cultures and passions. And expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.

We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter. We’re proud to be an accredited family-friendly workplace and are committed to being a safe and supportive space for all our employees.  We do this because we’re ready for you.

We’re ready for you. Apply today.