Technical Product Owner – GIS

• Based at Royal New Zealand Police College Porirua and National Headquarters, Wellington.
• Office Of Constable / Police Employee
• Permanent, full time
• JR 5113352

Mō te tūnga | About the Role
The purpose of the Information and Communications Technology (ICT) group is to work in partnership with the rest of the organisation to provide digital technology and communications solutions that support excellence in policing and service delivery and enable Police’s strategic ambitions.

With a primary hub in Wellington, and a presence throughout the country, we deliver new and enhanced technology solutions directly and through specialist vendor partnerships. We provide expert advice on how technology can be leveraged to support Police’s strategies and turn concepts into reality through collaborative development.

The Technical Product Owner (TPO) for GIS is a member of the wider Corporate Products product group, Data & Analytics. This group has two product groups with responsibility divided between two TPOs who work closely together:

GIS – supporting GIS applications and platforms, including ArcGIS suite
Data & Analytics – supporting a variety of applications and platforms including SAP BusinessObjects and Data Services, PowerBI, SAS, R, Python, i2 and Azure.

The key applications and services in the GIS domain are ArcGIS Enterprise, Survey123, FME, and ArcGIS OnLine.

Police ICT is moving towards a product model for the management of GIS solutions across the organisation; the TPO will have an important part to play in this initiative and will be working closely with the business customers, Architecture practice, CyberSecurity and other product teams to ensure that outcomes are technically and financially sustainable while delivering business value.

Key Accountabilities:

• The purpose the TPO GIS role is to ensure that the product team delivers and maintains valued solutions by acting as the technical conduit between the business, external partners, vendors, and the ICT product development teams. The TPO is responsible for defining, prioritising, and managing the product backlog.
• The TPO oversees the technical development of products from start to finish to ensure they deliver business value. They determine the overall vision of their product(s), in accordance with the businesses future needs.
• The Technical Product Owner will track key performance indicators for their products to measure the success, including user engagement and customer satisfaction, identify areas for improvement and make data-driven decisions about future product development.
• This role has two direct reports, with responsibility for others when assigned staff from the Centres of Expertise.

The core responsibilities of the TPO GIS role include:

• Complementing the Product Manager by bringing a deep technical understanding of technology and product development to stakeholder conversations.
• Providing day-to-day delivery leadership to the product team, including the tasking of responsibilities and feedback to Practice Leads on the delivery performance of people within their product team.
• Working with the product team to ensure that: user stories are properly defined, estimated, and planned for each sprint; participate in sprint planning meetings, daily stand-ups, sprint reviews and retrospectives to provide feedback and guidance to the development team. The TPO will streamline development workflows, identify bottlenecks and improve team productivity, all using Agile tools and techniques.
• Communicating and collaborating with stakeholders, customers, and the product team to ensure that the product backlog is aligned with business goals and objectives. They must ensure the technical strategy is being achieved and technical user requirements are met through the actions of the team.
• Translating business needs into technical solutions through collaboration with solution architects and subject matter experts internal and external to Police. The TPO will be responsible for generating and maintaining design artefacts.
• Leading people using the Police High Performance Framework (PHPF) to enable our people to perform at their best.
• Tracking performance indicators for their products to measure success, including user engagement and customer satisfaction, identify areas for improvement and make data-driven decisions about future product development and customer engagement.
• Proactively managing, avoiding and reducing technical debt. Technical leadership is an important part of this role, identifying risks, opportunities and issues to continuously improve the product landscape.
• Managing the delivery of maintenance/sustainment, break/fix and enhancements. This usually occurs through a flow to work team assigned from the Centres of Expertise (e.g. Business Analysts, Developers, Testers), or through commercial partners.
• Working closely with the business customers, Architecture practice, CyberSecurity, other product teams, and vendors to ensure that outcomes are technically and financially sustainable while delivering business value.

He aha taau e kawe mai | What You’ll Bring
Our Core Competencies provide a shared understanding of the behaviours, leadership and technical skills required for success within Police. Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself and others.

To be successful an applicant would need to demonstrate the following:

• Must have a proficient technical understanding of the applications and services in the GIS domain, ideally the ArcGIS suite and FME. The TPO should be able to work collaboratively with solution architects and technical subject matter experts like ArcGIS consultants and business users.
• Ideally the TPO will have relevant experience in the management of GIS applications and services, including working with commercial partners to maintain product and related infrastructure currency.
• Strong analytical, listening and problem-solving skills.
• Familiarity with business processes within a GIS applications ecosystem.
• Experience in software product development, ideally with the applications and services in the GIS domain. An understanding of the tools that could be used to automate or streamline delivery. We will be looking for a person with a proven ability to deliver business value in a role with similar activities.
• Experience in establishing and then leading and managing teams that may include commercial partners as well as internal staff.
• Hands-on experience of implementing and using Agile methodologies, principles, and practices. Strong planning and organising skills, including use of Agile tools and techniques like a Kanban board to ensure that the product backlog is optimised.
• Excellent communication and collaboration skills. An ability to build and maintain strong relationships with people at all levels of an organisation.

Whakaritenga motuhake | Special requirements

• This role is based between RNZPC in Papakowhai, Porirua and PNHQ Wellington. Travel may be required.
• Applicants must be a NZ Citizen, Resident or have valid work rights for NZ in order to apply.
• Current CPK at the rank of the vacancy you are applying for (Constabulary only).
• For both Constabulary & Police Employees:
• Agree to enrol in a leadership programme at the advertised level, at a future date or
• Have qualified under CEP or a previous Career Progression Framework at the level you are applying for.

This role is set at Strategic Leader level, this means your key purpose is “to lead the strategy, Our Business, and enable our people to deliver it”.

To view the position description for this role please copy and paste this link into a new browser:

https://www.police.govt.nz/sites/default/files/pd/03-2024/technical_product_owner_3.pdf

Mo tātou | About us
New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country. Police is the government’s largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.

Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways.

The work you’ll be engaged in is real, tangible work that directly benefits our frontline and communities. Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support.

To view more detailed information about our recruitment process along with further details about requirements please click below link:
Applicant Information Pack (External)

Tono ināianei | Apply now
If this position sounds like you, click apply now and submit a tailored CV. You will be required to submit an application form. Before confirmation of hire, pre-employment checks will be undertaken which include reference, drug and alcohol testing and police vetting prior to any written offer being made.

For further information on the application process, please copy and paste this URL: https://www.police.govt.nz/careers

All applications must be submitted online and will not be accepted directly via email. All applicants must have the right to work in New Zealand.

Utu ā-tau | Salary
This position is covered by a collective agreement and salary will commence between $140,024 and $144,691 dependent on skills and experience relevant to the role.

If you are an internal applicant, you must apply internally through the police system. You must provide an alternative contact email address and state your future commitments should you be successful in the next stage of the recruitment process.

Please note: Deadline for applications is 5:00 pm on Monday 27th January 2025. Applications may be reviewed prior to the close date as well as contact made with candidates.

If you have any questions about this vacancy, please contact john.downs-carroll@police.govt.nz