About Acorn Group

Acorn Group is a leading marketer and distributor of premium international food brands, operating in the NZ marketplace. They are a privately owned, respected NZ FMCG business with a passion for “making better happen.”

Acorn Group is committed to seeing their team thrive in a challenging, high-performing, positive work environment in which they support the team’s personal and professional growth. Based in East Tamaki, we have an exciting opportunity for a Customer Service and Supply Chain Co-ordinator to join our fast paced and high growth team.

What can we offer you?

• Competitive salary
• Great working environment and friendly team
• Workplace culture – one that is passionate, creative and supportive
• An impactful role, where you’ll drive our success and make a real impact

About the role:

As the Customer Services and Supply Chain Co-ordinator, you will provide support to the Assistant Supply Chain Manager and the team. We are looking for someone who can provide a high level of customer service, efficiency and accurate administration processes at all times. This is a full-time role from 7.30 am to 4.00pm and you will be working alongside the operations team and interacting with 3PL staff to ensure smooth delivery of orders, so having great interpersonal skills is a must.

This role will predominantly be customer based including, but not limited to, first line reception and answering the phone with customer queries, receiving and processing orders, data entry, building a rapport with customers and providing updates on orders, ensuring they have a positive experience every time.

You will also need:

• Excellent communication skills both written and verbal essential
• Experience in a similar role, processing orders by phone, email and website
• Excellent computer skills, proficiency with Microsoft Office – Intermediate – Advanced
• Accurate data entry skills with a keen eye for detail
• To be able to build effective and strong relationships with customers
• Responsible for the office supplies and ensure premises are clean and secure
• A full drivers’ licence is required, as you will be collecting and despatching mail
• Must be a NZ Resident or Citizen

With this role variety is guaranteed, so you will enjoy juggling lots of different tasks and prioritising your workload. Having experience in customer services is a must as you will really hit the ground running.

To be successful in this role you will need to be an organisational guru, managing your time effectively to complete tasks as required and to a high standard. If this sounds like you, Apply Now! or for a confidential chat, get in touch with our Recruitment Partner, People Passion on 09 299 2525. We can’t wait to hear from you!