Customer Service Administrator, Auckland

Madison

Customer Service Administrator

  • Posted 1w ago
  • On Site
  • Full Time, Temp
Location

Auckland


Salary

$27 .80/hr


Job Description

About the Role

We are recruiting administration support champions for Madison’s workforce based in Manukau. You will be employed by Madison working closely with our team onsite.
As part of a team specifically set up for this project, you will be responsible for providing general administration and operational support to the wider office, as well as customer service to the New Zealand public. This 3-month temporary role will have a tangible impact on the community and give you an excellent opportunity to gain experience in the public sector.

A typical day for you will involve:

  • Entering data into multiple databases accurately
  • Managing files and documentation in a timely manner
  • Contacting customers to confirm details and update records via different communication channels including outbound calls.
  • General office administration to support the smooth running of the organisation


Details of the assignment:

  • Starting 20 January 2025 until 4 April 2025
  • Paying $27.80 per hour + 8% holiday pay
  • Full-time, Monday – Friday, 9am – 5:30pm
  • Working in an office environment
  • Full training and support during your assignment
  • Offices are located near Westfield Manukau with quick walking access to train and bus stop/depot.


We’re looking for applicants who:

  • Have strong attention to detail and accuracy
  • Are flexible and able to think on their toes
  • Take pride in their work
  • Show initiative, curiosity, and a proactive approach to work
  • Are reliable and have good time management and punctuality


Benefits:

  • Great experience supporting a well-known organisation
  • Continuous support from your Madison consultant
  • Receive discounts at Specsavers and Lumino


Sound like you or someone you know? Want to know more? Want to apply for this role? (Yes!)

Click APPLY and secure your spot with our awesome team! We are working throughout the holidays, and will be in touch with suitable candidates as they apply.


Hard Skills Required

  • Data Entry Expertise
  • Knowledge of Office Software
  • File and Documentation Management
  • Customer Service Skills
  • Administrative Procedures Knowledge

Soft Skills Required

  • Attention to Detail
  • Adaptability and Flexibility
  • Time Management and Reliability
  • Proactive Problem-Solving
  • Communication

Additional Compensations

  • 8% Holiday Pay

Job Schedule

  • Monday to Friday

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