File Management Support Officer

• Based at Counties Manukau
• Permanent, full-time
• Nationally Advertised Vacancy
• Job Reference ID 5163649

E tῡ ki te kei o te waka, kia pakia koe e ngā ngaru o te wā.
Stand at the stern of the canoe and feel the spray of the future biting at your face

Mō te tūnga | About the role
As part of the Investigation Support Unit (ISU) you will be part of a hardworking, close knit team that support frontline staff carry out quality investigations. You will be responsible for entering data into the Police National Intelligence Application for forensic investigations, creating DNA packs for other work groups, and supporting investigators with criminal investigations.

The role of an FMSO not only provides operational and administrational support to Police. You will be expected to work and access several Police IT systems; provide support where required to other FM&T workgroups and be prepared to jump in and assist other teams when needed.

The ideal FMSO will be a team player, be familiar with working in an agile environment, committed to contributing and being part of a high performing team, and have a clear understanding of our Business and our Police values.

Key Accountabilities:

• Timely and accurate entry of all Police administrative tasks
• A sound knowledge of computer applications, in particular Microsoft Office and Outlook suites
• Outstanding customer service skills and the ability to work hard in a team environment.
• Prioritise workflow and manage time effectively to complete multiple files and meet deadlines.
• Excellent verbal and written communication skills
• Professionalism - Taking pride in representing Police and making a difference in the communities we serve.
• Supportive of one another - Supporting our colleagues across every function and level of Police.

He aha taau e kawe mai | What you’ll bring
Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

• Show good level of computer literacy.
• Comfortable typing and navigating a computer database and programs.
• Working well in a team environment and will be able to ask questions and take direction.
• Good work ethic means you can be relied on to remain on task.

To view the position description for this role please copy and paste this link into a new browser:
https://www.police.govt.nz/sites/default/files/pd/06-2023/file_management_support_officer_-_band_c.pdf

Mo tātou | About us
New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country. Police is the government’s largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.

Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community of practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways.

The work you’ll be engaged in is real, tangible work that directly benefits our frontline and communities. Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support.

To view more detailed information about our recruitment process along with further details about requirements please click below link:
https://www.newcops.govt.nz/sites/default/files/applicant_information_pack_2023_external.pdf

Tono ināianei | Apply now
If this position sounds like you, click apply now and submit a tailored CV. You will be required to submit an application form. Before confirmation of hire, pre-employment checks will be undertaken which include reference, drug and alcohol testing and police vetting prior to any written offer being made.

For further information on the application process, please copy and paste this URL: https://www.police.govt.nz/careers

All applications must be submitted online and will not be accepted directly via email. All applicants must have the right to work in New Zealand.

Utu ā-tau | Salary
This position is covered by a collective agreement and salary will commence at $63,526
If you are an internal applicant, you must apply internally through the police system. You must provide an alternative contact email address and state your future commitments should you be successful in the next stage of the recruitment process.

Please note: Deadline for applications is 5:00 pm on Monday 3rd March. However, please note that if a high number of applications are received, the job ad will be removed earlier. Applications may be reviewed prior to the close date as well as contact made with candidates.

Interviews are tentatively scheduled for week commencing 24 March.

If you have any questions about this vacancy, please contact suzanne.bell@police.govt.nz