Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way."

We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same.

We have an opportunity for a Platform Lead to join our Workplace Technology team, focused on Communication & Collaboration.

Mō te Tūranga | About the Role 

This position will play a critical role managing and enhancing the tools our colleagues need to collaborate and communicate at BNZ. You will balance leading and developing your team while maximising the value delivered, ensuring alignment with our colleagues needs, stakeholder expectations, and our BNZ Workplace Technology strategic goals.

What are some day-to-day tasks the successful candidate in this role will complete?

Platform Roadmaps: Define and communicate a clear platform vision and strategy aligned with the BNZ Workplace Technology strategic goals, driving the platform team towards operational excellence.
People Leadership: Lead your technical team through all employee lifecycle stages—attraction, recruitment, onboarding, development, retention, and offboarding. Foster a culture of trust, collaboration, and accountability to drive performance and alignment with business goals.
Data-Driven Decisions: Apply data analysis and metrics to support decisions that enhance platform reliability, performance, and usability.
Prioritization: Prioritise platform enhancements based on customer value, business impact, and resources, ensuring application management aligns with the Critical Hygiene Framework
Risk Management: Mitigate technology risks to ensure security, compliance, and resilience. Resolve incidents to meet recovery SLAs, conduct post-incident reviews, and prioritize actions to improve availability

What skills are required for this role?

We’re looking for someone who has experience with communication and collaboration technologies in an enterprise, focused on the below capabilities:

Email & calendaring technologies – including Exchange Online.
Voice, video & chat - Microsoft Teams, Microsoft Teams Rooms, Zoom, enterprise telephony.
Enterprise communications technologies – Microsoft Viva Suite (Viva Engage, Viva Amplify Viva Connections), Microsoft SharePoint Online.
Collaborative ideation – Miro, Microsoft Whiteboard.
Workspace technologies – on desk technology, Microsoft Places, Serraview.

An understanding of network fundamentals in order to support and deliver the above technologies is essential. You will also bring:

Excellent understanding of other modern workplace technologies.
People Leadership: Experience developing technical teams through all stages of the employee lifecycle.
Proven experience in managing external vendors, ensuring adherence to project timelines and scope.
Project planning and coordination experience.
Knowledge and/or experience within the banking industry.
A keen eye for spotting technical and delivery issues and the ability to not only solve these issues but look for ways to continually improve and learn from those issues.

What will success look like for the candidate in this role?

Success in this role will be demonstrated by effectively driving the platform team towards operational excellence, ensuring alignment with customer needs, stakeholder expectations, and BNZ’s strategic goals. The candidate will also be successful in promoting a culture of trust, collaboration, and accountability, and ensuring platform stability, scalability, security, and compliance.

Applications close at 11:59 pm, 25 February 2025.

Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand 

This is an exciting opportunity to join us!  We're bold thinkers who are taking brave steps to create a company that people want to work for, and customers want to bank with. If you're ready to join a fun organisation where we are proud of our culture and how we are helping New Zealander's to 'Find their way', then show your interest by submitting your application - we can't wait to read it. 

Ehara taku toa i te toa takitahi, engari he toa takitini" - Success is not the work of an individual, but the work of many.”

Platform Lead - Workplace Technology

BNZ

Platform Lead - Workplace Technology

BNZ

Auckland

BNZ

Platform Lead - Workplace Technology

Location

Job Description

Hard Skills Required

Soft Skills Required

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