Job Description
Te Whiwhinga mahi | The opportunity

We have an opportunity for a Senior Business Analyst to provide expert analysis and consultation activities to key business process optimization projects within the Research and Innovation portfolio. This role is all about driving meaningful change, focussing on process improvement and identification of automation opportunities with the aim of enhancing and innovating the delivery of Research services.

A significant part of the role will involve discovery work where you will review and map current processes, to uncover inefficiencies and vulnerabilities. Your ability to document and analyse processes will be key to shaping future improvements.

This role will see you transcend the office walls, meeting and engaging with stakeholders across the University, from internal customers to external vendors. You’ll bring clarity to business needs from both a process and systems perspective, facilitating workshops and helping teams explore changes, defining requirements that make a real difference.

If you’re passionate about process, confident in leading discovery and keen to collaborate across a diverse and dynamic environment, we’d love to hear from you.

The main responsibilities for this role include:

• Lead the identification and clear definition of business requirements for assigned work.
• Effectively and efficiently elicit requirements using a range of techniques including facilitating interviews workshops or refinement sessions.
• Consult and challenge Business Process Design and recommend changes and improvements with a view to creating tangible benefits to the business.
• Provide data analysis and interpretation of reports and datasets to deliver actionable insights and recommendations that enhance business value
• As a senior specialist, you will also provide project leadership, coaching, mentoring and support for more junior staff members.

This is a fulltime (37.5 hours per week) fixed term (until December 2026) position, with a salary range of $130,000 - $140,000 per annum (pro rata) depending on skills experience.

For more detailed information, please refer to the Position Description.

Important Skills | Nga Pūkenga Motuhake

• Bachelor’s degree or the equivalent knowledge gained through extensive experience. For example, BCom or BBS.
• Knowledge of formal Business Analysis tools and techniques.
• Extensive experience in business process management and improvement
• Excellent interpersonal skills, including the ability to build relationships with Senior Management.
• Excellent analytical and problem-solving abilities.
• Knowledge of Business Process Automation tools and techniques
• Extensive experience in Change control management and processes.

Mō tō mātou rōpū | About the team

The Organisational Performance and Improvement service division enables an increased focus on strategy and execution and service improvement. Our role is to champion a culture of organisational performance and continuous service improvements in the University. We will achieve this by ensuring excellent delivery of the University’s strategic portfolio of projects and ensure that value is generated and planned benefits are realised. 

Additional Information
Ngā āhuatanga kei a mātou | What we offer

The University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities.

The University is committed to providing an excellent working environment through:

• Flexible employment practices (including working from home, flexible hours)
• A competitive salary with five weeks’ annual leave (pro rata)

In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services.

For more information please visit Staff Benefits.

Waipapa Taumata Rau | The University of Auckland

The University of Auckland creates globally transformative impacts through our distinctive strengths in world leading research, scholarship, teaching and collaborative partnerships, inspired by our unique position in Aotearoa New Zealand and the Asia-Pacific.

Our lecturers and health researchers are regarded as experts in their fields, frequently directing global research projects designed to better the lives of New Zealanders and the world, and in turn passing this knowledge on to our students.

Me pēhea te tuku tono | How to apply

Applications must be submitted online, by the closing date of 4th May 2025 to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.

Please reach out to Michelle Loo via m.loo@auckland.ac.nz for any questions. Please note we are happy to answer your questions, but we do not accept applications by email.

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz

The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit www.equity.auckland.ac.nz