RealNZ
Sales Consultant - Whakatipu Visitor Centres
- Posted Today
- On Site
- Full Time
Location
Queenstown
Job Description
We're on the hunt for the ultimate sales champion to join our Queenstown Visitor Centre Team! You'll effectively sell our RealNZ experiences and bring with you a hunger to achieve optimum revenue performance. We pride ourselves on delivering exceptional service to all visitors, therefore we are seeking someone to inspire and inform guests about our 'must see' and 'must experience' products.
This role also includes an operational aspect as you'll be responsible alongside the operations team to ensure our Coach, TSS Earnslaw and Rafting experiences run smoothly.
As part of this role you will:
- Create and identify sales opportunities for our experiences and accommodation
- Maximise each sales opportunity by determining individuals requirements to achieve results
- Create reservations for experiences and accommodation, confirming bookings
- Influence guests with your passion to book a 'must see' experience
- Deliver exceptional guest experience, including answering general enquiries
- Demonstrate expert knowledge to effectively sell RealNZ experiences
- Coordinate passenger manifests, ticketing and itineraries
What's in it for you:
Get ready for adventure! Enjoy exclusive staff rates (and even free access on select experiences) across RealNZ's incredible offerings. Raft down Queenstown's rivers, dine at Walter Peak, explore the Te Anau Glowworm Caves, and cruise through the breathtaking Milford and Doubtful Sounds.
We're looking for someone who has:
- Sales experience
- Confident and engaging communicator with a positive and exuberant can-do attitude
- Excellent knowledge of Queenstown and Fiordland regions
- Experience in reservations systems
- Eligibility to work in New Zealand
Real people, real places, real experiences. Welcome to RealNZ.
When's the best time to join the Real whānau? Now's good.
We're the conservation business that's enabled by tourism. We're helping the world, one guest at a time, fall in love with conservation. We're inspiring people to leave their places in better conditions than when they found them. We channel a guest-centric approach that fuels our genuine promise to deliver Aotearoa's most unforgettable experiences.
It's our workplace environment that makes careers at RealNZ more exciting than the regular job. Working for Real could mean you're based anywhere between a secluded island, a scenic fiord, and a snow-capped maunga. Our people, places, and workdays are a great and diverse mixture. It keeps us on our toes and adds value and passion to our work.
Hard Skills Required
- Sales Strategy
- Reservations Systems
- Customer Engagement
- Ticketing & Manifests
- Regional Knowledge
Soft Skills Required
- Communication
- Persuasion
- Problem-Solving
- Adaptability
- Enthusiasm
Benefits and Perks
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🤱Extended Parental Leave
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🏘Work from Home
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🧕Inclusive Workspace
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⚧Gender Transition Support
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⚖Work-Life Balance Support
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🧠Mental Health Workshops
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💚Counselling Services
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🌿Wellness Program
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🏥Subsidised Health Insurance
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📈Professional Development
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🛂Visa Sponsorship
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🎉Employee Discounts and Rewards
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📣Referral Bonuses
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💻Company Supplied Technology
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🚶Ease Back to Work
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⏰Flexible Work
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🍇Fruit Box
Job Schedule
- Shift Work