Duties and Responsibilities

• Taking orders and correctly putting them into the system
• serve food and drinks to the correct table and customer
• Ensuring that food and drinks are clean, complete and presented according to the set standard before serving them to customers.
• accept and process payments from customers
• Capable of handling customer complaints and issues ensuring that the service provided to them exceed their expectations.
• Knowledge of the New Zealand Alcohol laws
• Knowledgeable in different kinds of allergies and ready to provide recommendations to help customers according to their food requirements
• Product knowledge
• Practice in answering phone and ensuring all details are correct when taking reservations
• Stock taking and refilling of supplies in the bar with first in first out (FIFO) procedure is practiced
• Assist the chefs in food preperation as required
• Follow hygiene and health and safety regulations within the kitchen
• Clear soiled plates, glasses and cutlery and wiping the tables with sanitizer
• Wash, sort and polish glasses and cutlery
• Washing of plates, cutlery, coffee cups and cooking equipment and making sure they are stored apropriately
• Proper disposal of rubbish in correct bins and cleaning the rubbish bins on a scheduled basis
• Ensuring that the bar, Kitchen and garden areas are always tidy and presentable
• Cleaning toilet twice a day
• ensuring proper use and storage of chemical/cleaning products
• Shift may include cleaning and attending to the garden on a scheduled basis
• Will be required to work on a shift basis (breakfast, lunch, dinner)
• Can be assigned to the Deli
• Any other duties the employer may reasonably require

Relevant Qualifications

• Level 1 National certificate in Hospitality (Entry skills) or at least 6 months equivalent in hospitality and customer service industry experience
• excellent English communication
• willing to stay in Akaroa
• Willing and capable to switch from front of house to kitchen and vice versa
• kitchen hand experience preferred but not required
• Honest & reliable
• Able to work quickly and safely
• Can work under pressure
• Cheerful personality
• Team player