Millennium Hotels and Resorts New Zealand
Hotel Duty Manager
- Posted 1d ago
- On Site
- Full Time
Location
Auckland
Salary
$30 - $32 /hr
Job Description
- Discounted hotel rates nationwide
- Meals on duty
- Free Staff Parking
You're a Front Desk Manager. Or a Guest Services Expert. Whatever your title, customer service is your passion. Your standards are high, and your attention to detail is spot on - it's these things that have carried you through your career so far. You're also a hard worker, but we don't need to say that - it comes with the territory!
Auckland lifestyle hotel, M Social undeniably has the ‘best location in town’. M Social Auckland caters to a mindset and not a particular age group and has been designed to maximize social synergies for those who live, work, and play nearby. It is a unique experience for the style-conscious modern traveler, with a dynamic design to provide a seamless transition from business to leisure.
Are you ready to get involved and get social? Do you live with this mindset? We are on the hunt for an enthusiastic and experienced Hotel Duty Manager to join our team in a varied and exciting role.
What we offer:
- Career development and training opportunities
- Discounted hotel rates nationwide
- Meals on duty
- Uniform
- Free Staff Parking!
About the role:
This is a key role in assisting the team to ensure the smooth and efficient day-to-day operations of the Front Desk, assisting guests with inquiries, reservations, and housekeeping requests, and ensuring our high customer service standards are maintained.
You pride yourself on your ability to communicate at all levels and maintain your cool head whilst solving problems under pressure. You are looking for a role where guest comfort and safety are paramount, and you are respected for your high standards.
You have at least 1 year of Hotel Front Office Duty Manager experience, ideally in 4+ star environments, and previous management/supervisory experience will be an advantage. You will need your LCQ, GM, and First Aid Certificate.
This is a full-time role, 40 hours per week, and you must be available for weekend and evening shifts. We will look after you with regular shifts, a friendly team, and the prestige of being part of one of NZ's leading hotel brands. $30 - $32.00 p/h.
If you're ready for the next step in your career in a relaxed and sophisticated environment, apply now.
Optional: Please include a Video Cover Letter with your application
724365
Desired Soft Skills
- Front Desk
- Guest Services
- Reservation Systems
- Emergency Procedures
- Staff Supervision
- Communication
- Problem-Solving
- Leadership
- Composure
- Attention
Benefits and Perks
-
❤Care and Appreciation
-
📈Professional Development
-
🏎Competitive Salary
-
🎉Employee Discounts and Rewards
-
🎖Long Service Rewards
-
📣Referral Bonuses
-
⛑Uniform Provided
-
🍲Meals Provided
Job Schedule
- Includes Weekends
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