Date: 17 Apr 2025
Location: South Auckland, NZ, 1010
Company: Auckland Council

• Be the heartbeat of a vibrant community hub – connect, create, and inspire
• Help shape engaging library programmes & services that bring people together
• Support digital literacy & innovation – empowering our community with tech skills

Māngere – the gateway to the Pacific is looking for their next super-star to work in our Libraries. An opportunity has arisen to work as a Library & Council Service Assistant in the Māngere – Ōtāhuhu Local Board Libraries, based at Māngere East Library.

He angitūtanga: The opportunity
Māngere East Library is a busy community library serving a diverse and vibrant community. Our library whānau is focused on caring for each other, our community, and our environment. We are looking for a flexible all-rounder to join and contribute as part of a high-achieving, cohesive, and dynamic team. In this role, your mahi will be contributing to serving our community. You will be supporting the team and contributing to the day-to-day running of the library. As this is a customer service role, you will be supporting customers from all walks of life.

This will require you to be flexible, as you may need to work from other sites within the local board areas, Māngere Bridge, Māngere Town Centre and Ōtāhuhu Libraries. We are looking to fill a Fixed-term full-time (40hrs/week) until 15th of May 2026, currently worked Tuesdays – Saturdays. Based at Māngere Library, with flexibility across Māngere- Ōtāhuhu

To view a copy of the position description, click here

He kōrero mōu: About you
Flexibility, adaptability, superb people skills, a willingness to learn, a passion for customer service and a can-do attitude are essential.

We are looking for someone who:

• Demonstrates excellent written and communication skills including Te Reo
• Has knowledge/understanding of Te Ao Māori or willingness to learn.
• Is positive, energetic, with a can-do attitude where no job is too big or small.
• Understands and uses technology with confidence, able to support customers to successfully use information resources and devices.
• Is reliable, adaptable and fosters great relationships, positively influencing others within the team.
• Possesses excellent communication skills with a strong people and empathy focus.
• Enjoys working with people from diverse backgrounds.
• Enjoy day-to-day frontline library service and the opportunity to connect directly with our library patrons.

Ngā āhuatanga kei a mātou: What we offer
We offer a welcoming and supportive team, fantastic regulars, and a strong community. Here you’ll have an opportunity to grow your career within the Auckland library team and Auckland Council.

You will be supported by a culture that values te reo Māori me ōna tikanga, inclusion and interculturalism. You will receive dedicated training and development to help build your career .You also will gain access to many benefits and discounts. Click this link to find out more about our employee benefits package.

Ehara taku toa, he takitahi, he toa takitini: My success is not mine alone, but the success of many.
Tono Mai: Apply Now!
Salary: 57k/a (depending on skills and experience)
Applications close: 1st of May 2025

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

Employees in receipt of salary protection and/or on the predecessor Council terms and conditions of employment, please note that the salary protection and/or predecessor Council terms and conditions, including relocation, apply to your current position. Should you change to a new position (other than any secondment) you will be issued with a new employment letter of offer with current Auckland Council terms and conditions.