Business Support L2

• Wellington Based
• Fixed term opportunity until June 2025

Ara Whiwhi Mahi | The Opportunity
We are looking for a L2 Business Support to provide high quality and effective organisational support for the business continuity program. This role will see you work closely with your peers and team members to deliver a consistent level of service that is customer focused and adds value. You will also be a valued part of the Organisational Resilience team supporting the services we deliver for our customers. You will:

• Contribute to the development and maintenance of the enterprise-wide business continuity management program including the development of tools and instructional guides
• Complete moving business continuity information across from Maestro to Te Aka Oranga (Noggin)
• Track the workflow status of business continuity reviews and approvals in both during this time.
• Complete the configuration and optimisation of the Continuity module in Te Aka Oranga (Noggin)
• Assist with the configuration of other Te Aka Oranga (Noggin) modules used by Organisational Resilience (existing & future)
• Work with remaining IR business units that do not have up to date Business Continuity Plans and input the information into Te Aka Oranga (Noggin)
• Contribute to developing and maintaining the business continuity program processes and practices which effectively ensure that the enterprise program remains current, and aligns with industry standards and practices

Mōu | About you
We are looking for someone who:

• Has a proactive and motivated outlook with an interest in learning new systems and ways of working
• Has a keenness to look for and realise opportunities to add value to the team and your leaders
• Has the ability to organise and plan, to multi-task and to juggle competing priorities.
• Has excellent communication skills, organisational and time management skills
• Has a keen understanding of the need for confidentiality and a high level of integrity and professionalism
• Has excellent stakeholder and relationship management skills with the ability to liaise with other business support teams to deliver priorities and outcomes
• Has a willingness and the confidence to progress work without close supervision
• Has experience in an administrative or business support role, alongside a sound understanding of MS Office

Mō mātou | About us
Organisational resilience ensures IR has the policies, processes and capabilities in place to manage risks to our people’s security and health, safety and wellbeing, security of our assets and delivery of our services as a result of disruptive events.

At Inland Revenue Te Tari Taake we’re passionate about Aotearoa New Zealand being a great place to live and work. We’re making it simpler for everyone to pay tax that pays for things like health care, education and protecting the environment.

We are committed to keeping to the Treaty of Waitangi's guiding principles in our work for and with Māori customers and our employees, their whānau, hapū and iwi.

IR is committed to building an inclusive workplace free from inequalities, where all our people are valued, respected and feel supported to reach their full potential.

Tono mai | Apply here
Please outline in your application how your skills and experience align with the advert and role description. For more information about the role including a copy of the role description, please email bernie.kymbrekos@ird.govt.nz.

Like you, we pride ourselves on our friendly and informative communication. If you need accessibility assistance at any point in the application process or would like to know more about what accessibility and inclusion means to us, please call 0800 775 247 to leave a message and a member of the team will be in touch.

Applications close 5pm Tuesday 24th December 2024.

Please note, we’ll review applications as they come in and you may hear from us before advertising closes. The shortlisting process will commence mid-late January 2025.