Company Description
Waipapa Taumata Rau | The University of Auckland

The University of Auckland is New Zealand’s leading University. With over 6000 academic and professional staff supporting over 46,000 students, we are one of NZ’s largest employers. We have eight academic faculties and 11 service divisions creating a diverse, dynamic and complex organisational culture that demands excellence.

Student and Academic Services provides leadership and excellence in academic administration services to internal and external stakeholders. Services are delivered in partnership with faculties and supported by a customer service and process governance framework.

Job Description
The opportunity | Te Whiwhinga mahi

We are on the lookout for an Admission Adviser. This is a pivotal role because they provide support and advice to prospective students, agents and other stakeholders about the University’s courses and entry requirements. This role will also process applications and associated documentation for university admission according to a set entry criteria and within agreed timeframes.

The salary range for this role is $58,300 - $66,000 per annum depending on experience and qualifications. The role is Full-Time 37.5 hours per week.

For more information, please view the position description.



About you | He kōrero mōu

You will be comfortable working in a high volume environment, all while not sacrificing the quality of the interactions with your customers and stakeholders. Working with people will be something you enjoy and being able to make considered decisions, in line with policies and procedures will come naturally.

If you’re unsure if you tick all the boxes, but have a fantastic attitude and can learn skills quickly, please submit an application – we’re interested in speaking with you to see if we could support and train you.



Important Skills | Nga Pūkenga Motuhake

• Customer and stakeholder service: the driving force behind your decisions and activities.
• Interpersonal effectiveness: clear and constructive communication and behaviours influencing others and inspiring cooperation and achievement.
• Change and innovation: Initiate, facilitate, and support our work.
• Decision Making: Asking questions, gathering and analysing information, generating solutions, making decisions, and taking action is what we do.

About the team | Mō tō mātou rōpū

Our leaders are committed to ensuring you can grow and develop your skillset and career. We place great emphasis on ensuring that we foster a culture that, although busy, is supportive and enjoyable. Working with a wide variety of stakeholders across the University means that you’ll be able to grow your relationships and understanding.



Ngā āhuatanga kei a mātou | What we offer

The University of Auckland is New Zealand’s leading University and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities.

The University is committed to providing an excellent working environment through:

• Flexible employment practices (including working from home, flexible hours)
• Up to 6.75% company superannuation scheme
• A competitive salary with five weeks’ annual leave

In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services.

For more information please visit Staff Benefits.



Me pēhea te tuku tono | How to apply

Applications must be submitted online, by the closing date of Midnight 5th Jan 2025 to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.

If you have recently applied to this role, we are unfortunately unable to reconsider your application at this time.

Additional Information
Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz

The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit www.equity.auckland.ac.nz