Our client, a well-known financial institution, is seeking a Senior Process Improvement Manager to join their team in Auckland. The successful candidate will work closely with senior stakeholders to enhance operational process efficiency, optimise workflows, and implement cutting-edge tools and technologies. You will be instrumental in developing and executing a comprehensive strategy for process improvement and tooling aligned with organisational goals and industry best practices.

What you'll do:

• Enhance operational process efficiency and optimise workflows
• Develop and execute a comprehensive strategy for process improvement and tooling
• Provide process guidance and mentorship while fostering a culture of innovation and excellence
• Identify opportunities for process optimisation, efficiency gains, and cost savings through analysis and collaboration with stakeholders
• Drive the evaluation, selection, and implementation of tools and technologies that enhance operational efficiency, automation, and scalability
• Champion change management efforts related to process improvements and tooling implementations
• Deliver high quality design and execution to achieve both customer experience and commercial outcomes

What you bring:

• Strategic vision combined with technical expertise and strong leadership skills
• Proven experience in process improvement or operations management
• Strong analytical skills with the ability to interpret data and identify trends
• Excellent project management skills with experience leading complex initiatives from conception to completion
• Proficiency in process modelling hierarchies/tools, familiarity with automation
• Exceptional communication, presentation, and interpersonal skills

What sets this company apart:

Our client is a leading organisation that values empowerment over control, pace over perfection, and customer obsession. They believe in trust and transparency and encourage a learning culture where everyone has the opportunity to grow and develop. They are committed to fostering an environment of innovation and excellence, making it an ideal place for individuals who are passionate about process improvement and operational efficiency.

If this sounds like you, apply via the link today!