Community Services And Development, Auckland

Community Services And Development Jobs in Auckland

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ASB Bank Limited

Customer Specialist

  • Posted 5d ago
  • On Site
  • Full Time
Location

Warkworth

Job Description

ASB Advice Centres (Branch Banking)

Here at ASB the Customer is at the heart of everything we do. Our Advice Centres are currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised and convenient solutions for our customers.



Te tūranga | The role:

We have an awesome opportunity for a Customer Specialist star to join the friendly team at our Warkworth Advice Centre.

As a Customer Specialist, you will be dealing with a broad range of banking queries and requests from Customers. ASB offers innovative online offerings and you will help support and educate our customers on the various banking solutions and options available to them.

This is a full-time position working 40 hours a week, Monday to Friday.



Ō pūkenga | About you:

We are looking for people who can build relationships, learn fast and respond quickly, and are passionate about providing memorable customer experiences. Your ability to educate customers on our digital and self-service channels will be both rewarding and satisfying. Confidence in learning our offerings and asking the right questions will ensure you are tailoring personalised solutions for customers.



What's in it for you:

This is an exciting opportunity to be at the forefront of our Advice Centre network and offers you the opportunity to progress your career in multiple directions, in many different teams and locations. ASB offer a fun and supportive team with awesome benefits.

Join a diverse and inclusive environment where we are United as one team, working together to accelerate progress for all New Zealanders.

You will also have access to:

  • A competitive market salary
  • A broad range of exclusive Staff Banking Benefits
  • Health, Life and Income Protection Insurance
  • Strong professional development opportunities
  • Joining a dynamic and diverse team



Me pēhea te tono | How to apply?

For additional information please see the attached Position Description, and to register your interest in this position please apply online.

Please note that all applications received for this role will be reviewed in January 2025.

Hard Skills Required

  • Digital Banking Tools
  • Cash Handling
  • Cross-Selling
  • Data Entry Accuracy
  • Compliance Knowledge

Soft Skills Required

  • Customer Focus
  • Communication Skills
  • Relationship Building
  • Problem Solving
  • Adaptability

Benefits and Perks

  • 🏘
    Work from Home
  • 🍇
    Fruit Box
  • 🤱
    Extended Parental Leave
  • ⚖
    Work-Life Balance Support
  • ⏰
    Flexible Work
  • 🧠
    Mental Health Workshops
  • 🧕
    Inclusive Workspace
  • 🎖
    Long Service Rewards
  • 🏎
    Competitive Salary
  • 🏆
    Performance Bonus
  • 💸
    Payroll Giving
  • 🌿
    Wellness Program
  • ☕
    Work Café
  • 🎉
    Employee Discounts and Rewards
  • 💼
    Life Insurance
  • 📈
    Professional Development

Job Schedule

  • Monday to Friday

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Make a Positive Impact with Community Services and Development Jobs in New Zealand

Are you passionate about helping others and driving change in your community? Then community services and development jobs may be right for you, as they offer fulfilling career opportunities for those dedicated to social causes.

Essential Skills for Community Services and Development Jobs

Success in this field requires a blend of empathy, communication, and problem-solving skills. You'll need to be compassionate, patient, and able to work with people from diverse backgrounds. Understanding community needs and being able to develop and implement effective programs are key. Organisational skills, teamwork, and a solid understanding of local resources and services are required.

Supportive and Collaborative Workplace Culture

The workplace culture in community services and development is typically supportive and collaborative. Teams work closely to design and deliver programs that address various social issues, from housing and health to education and employment. Whether you’re working in a non-profit organisation, a government agency, or a community group, there’s a strong sense of purpose and teamwork.

Competitive Pay and Professional Growth

Pay in community services and development roles varies based on experience, qualifications, and the nature of the job. Entry-level positions offer a moderate salary, with plenty of room for advancement as you gain experience and specialise. Many organisations also offer benefits such as health insurance, retirement plans, and opportunities for professional development. With experience, you can move into higher-paying roles with more responsibility and impact.

Balancing Work and Personal Life

While community services and development jobs can sometimes involve irregular hours, many employers understand the importance of work-life balance. Flexible working arrangements, including part-time and remote work options, are often available.

Start Your Journey in Community Services and Development Today!

If you're driven by a desire to help others and improve your community, consider a career in community services and development. With a wide range of opportunities and the chance to make a tangible difference, it’s a field where your work truly matters.