To provide office administration assistance and support, enabling the best possible experience for the patient in a busy clinical setting with surgical procedures carried out onsite.
A varied role fulfilling customer service and administration tasks within a specific medical department
Face to face patient contact, and with their visitors/relatives
Excellent telephone skills
Maintain appointments at optimal level
Appropriate and consistent instructions to patients for procedures performed onsite
Knowledge of schedules and preparation for Specialists is current
Patient info data entry
Labels and daily procedure lists, print as required
Understanding of journal entry and printing of invoices and credit entry
Receipting and understanding patient accounts
Variety plus….as there is rotation through varied roles in an administrative team environment (in essence a mix of data entry, bookings, insurance, typing and reception roles - all on a 2 week cycle, eg 2 weeks just Reception, 2 weeks just bookings, etc) so it makes it very interesting
You
Will have a strong Medical Administration focus
Patient administration experience previously from within a medical settting (GP, Specialist or Hospital) would be ideal
Have excellent attention to detail, and the ability to work under pressure
Medical terminology knowledge, phone, customer service & administration experience
Attitude and fit (eg work ethic and initiative) will secure this terrific and quite special role!
On offer
6-8 weeks of training, including of their patient management software
Prestigious and busy varied clinical practice catering to a wide range of patients
Smart uniform with name badge supplied
Southern Cross medical insurance subsidy
Easy free street parking nearby
The role is salaried and hours are rostered between 0730am and 5pm. One week per 7 weeks is 42.5 hours per week but all others are 40 hours per week
Variety plus! As there is rotation through varied roles (in essence data entry, bookings, insurance, typing and reception - all on a 2 week cycle, eg 2 weeks just Reception, 2 weeks just admin etc) so it makes it very interesting
Salary negotiable dependent on your experience
Job security, some of the other non-clinical support staff have been there up to 20 years!
Enjoy leafy Epsom surrounds
Terrific team leadership
Please send an updated resume to Sue Brash by clicking APPLY now. 022 618 8011
