We're a small, eco-friendly cleaning & property management company nestled in the stunning Wanaka, Otago. We pride ourselves on delivering exceptionally high-quality service to residential and short-term rental properties. We're a passionate team dedicated to maintaining pristine spaces while minimizing our environmental impact. 🌎
About the Role
As our Wanaka based Cleaning Manager, you'll be a key player in ensuring the smooth and efficient operation of our cleaning services and short-term accommodation properties. You'll oversee a team, manage schedules, maintain quality control, and contribute to the overall success of our growing business. This is a hands-on role requiring strong leadership and organizational skills within a beautiful and unique environment. This is still a hands-on role, so must be physically fit and happy to help make beds, vacuum, mop, etc while ensuring the rest of the crew meets our standards. This is a permanent full-time role of a minimum of 30 hours per week Monday-Sunday
The Role Will Involve
Travel within the Wanaka greater area to properties as needed
Supervising, mentoring, and working alongside a cleaning team, ensuring consistent high standards are met. 👨👩👧👦
Developing and implementing efficient cleaning schedules and procedures in alliance with our standards. 🗓️
Following and creating new SOPs for the team to follow based on our current standards
Maintaining inventory of cleaning supplies and equipment along with all business expenses. 🧴
Budgeting and rostering within acceptable wage cost percentages weekly and seasonally.
Marketing to obtain new clients seasonally when needed to be able to meet minimum contracted hours for all local employees
Conducting regular quality checks of completed cleaning tasks while training staff when anything isn't up to our standard. 👀
Addressing client concerns promptly and professionally both regarding regular clients and short-term guests. 🗣️
Ensuring adherence to eco-friendly cleaning practices. 🌿
Collaborating with the property management team to ensure seamless service delivery while fixing any issues and complaints that come up including nights and weekends. 🤝
Benefits and Perks
Work in the breathtaking natural beauty of Wanaka. 🏔️
Be part of a small, friendly, and supportive team. 🤗
Contribute to a sustainable and environmentally conscious business. ♻️
Opportunity for professional growth and development within a growing company. 🚀
Skills, Qualifications, and Experience
Hands-on cleaning experience in luxury style properties
Proven experience in a cleaning management role.
General business knowledge on writing a roster in accordance to budgets, keeping records of business expenses, and ability to adapt to daily changes in schedules in most efficient ways possible.
General equipment maintenance knowledge with cleaning equipment and also basic maintenance of household fixtures and appliances when needed
Strong leadership and team management skills with experience in training.
Excellent organizational and time management skills including but not limited to spreadsheets, calendar organization, and payroll.
Knowledge of eco-friendly cleaning products and practices.
Exceptional attention to detail and high standards of cleanliness with the ability to spot and correct any issues caused by the cleaning team before the job is complete.
Excellent English communication and interpersonal skills as we deal directly with both regular clients and short-term guests.
Valid full NZ driver's license. 🚗
Please apply on here or send CV to PS@ThePropertyService.co.nz
