Guest Services Supervisor, New Zealand

Guest Services Supervisor Jobs in New Zealand

KiwiRail

Learning Coordinator

  • Posted Today
  • On Site
  • Full Time
Location

Auckland


Job Description

  • Keep Learning on Track – Join KiwiRail as a Learning Coordinator!
  • Ensure the smooth delivery of training and learning initiatives across KiwiRail
  • Full time role, fixed term contract for 6 moths


He kōrero mō mātou | About us

At KiwiRail, we are passionate about connecting people, goods, and communities across Aotearoa. For over 150 years, we’ve played a vital role in New Zealand’s transport network, and as we modernise and grow, we need talented individuals to support our transformation.

Our Learning and Development team ensures our people have the skills and knowledge they need to succeed. If you have a keen eye for detail, strong organisational skills, and a passion for learning coordination, this role is for you.


He whakamārama mō te tūranga mahi | About the role

As a Learning Coordinator, you will provide essential administrative and coordination support to ensure the smooth delivery of training and learning initiatives across KiwiRail. You’ll work closely with internal teams and external partners to manage learning schedules, maintain training records, and ensure compliance with regulatory requirements.


Key responsibilities include:

  • Coordinating learning events, managing bookings, and ensuring training schedules run smoothly.
  • Liaising with the Learning and Development team to schedule and support training courses.
  • Maintaining accurate training records and compliance reports.
  • Processing invoices, managing purchase orders, and supporting budget tracking.
  • Building strong relationships with internal stakeholders and external training providers.


Ngā pukenga e rapu nei mātou | What you will bring

We are looking for a highly organised and proactive individual with a passion for learning and development. Ideally, you will have:

  • Experience in administration, training coordination, or project support.
  • Strong organisational and time management skills.
  • Attention to detail and the ability to manage multiple tasks efficiently.
  • Confidence using Microsoft Office and learning management systems (desirable).
  • Excellent communication and stakeholder management skills.
  • A collaborative and adaptable mindset.


Nōu te rourou | What’s in it for you



At KiwiRail, we offer more than just a job. You'll be part of a dedicated team making a real difference in our people’s development. We provide:

  • Competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A supportive and inclusive workplace where collaboration is valued.
  • The chance to contribute to meaningful learning initiatives across KiwiRail.



Kua rite, kia rite | Ready to make a difference?


If you’re ready to take on an exciting challenge in learning coordination, we’d love to hear from you.


Apply now and help us build stronger connections for a better New Zealand.


Application close Sunday 9th of March 2025, unless filled prior.

KiwiRail is committed to diversity and inclusion. We welcome applications from all backgrounds and support flexible working arrangements.


Hard Skills Required

  • Stakeholder Management
  • Property Management
  • Leasing
  • MS Office

Soft Skills Required

  • Customer Management
  • Coordination
  • Communication
  • Time Management
  • Attention to Detail
  • Approachable

Benefits and Perks

  • 🤱
    Extended Parental Leave
  • 🏘
    Work from Home
  • 🧕
    Inclusive Workspace
  • Care and Appreciation
    EAP, Employee Assistance Programme, Study Grants, Travel Privileges on Great Journeys of New Zealand and InterIslander.
  • 🧠
    Mental Health Workshops
  • 💚
    Counselling Services
  • 📈
    Professional Development
  • 🛂
    Visa Sponsorship
  • 🎉
    Employee Discounts and Rewards
    The NZ Rail Staff Welfare Trust- The Trust offers reimbursement of medical expenses for members and their families, access to affordable holiday homes, and group discounts on additional insurances.
  • 🎖
    Long Service Rewards
  • 📣
    Referral Bonuses
  • 💻
    Company Supplied Technology
  • Uniform Provided
  • Flexible Work
  • Extended Annual Leave
  • Wellbeing Support
  • Bereavement Leave
  • Sick Leave

Job Schedule

  • Monday to Friday

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