Despatch Team Member, New Zealand

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The New Zealand Automobile Association Incorporated

Motoring Advisor

  • Posted 1w ago
  • On Site
  • Full Time
Location

Auckland

Job Description

About Us

We are passionate about motoring and dedicated to providing expert advice to our members, the public, the motor industry, and consumer bodies. Join us and be part of a team that lives and breathes cars!

Exciting Opportunity

Are you a car enthusiast eager to be at the forefront of the automotive industry? As our Motoring Advisor, you'll dive into the latest trends, engage in meaningful discussions, and help shape the future of motoring. If you're articulate, curious, and ready to make an impact, this role is for you.

What You'll Be Doing | Mō te Tūranga

  • Engage and Assist: Answer motoring-related inquiries with enthusiasm.
  • Research and Inform: Provide detailed information on motor vehicle products and services.
  • Expert Advice: Respond to "Ask an Expert" forum queries.
  • Update and Innovate: Keep our publications, websites, and databases current.
  • Contribute Creatively: Write engaging car reviews and answer pricing queries.
  • Hands-On Experience: New car assessments and attend car launches.
  • Oversee and Advise: Manage the Carnet process and advise on vehicle imports.
  • Analyse Trends: Develop and maintain information databases and review industry trends.
  • Contribute Content: Research and write captivating content for our AA-owned channels.


About You | Mōu

  • Customer Service Star: Excellent customer service skills.
  • Communication Pro: Outstanding oral and written communication skills.
  • Technical Savvy: Ability to read and understand technical manuals.
  • Industry Experience: Proven experience in the motor industry.
  • Automotive Expert: Automotive qualification (Trade Certificate or equivalent).
  • Process Improver: Experience in process improvement.
  • Tech-Savvy: Proficiency in Microsoft Word/XL.
  • Team Player: A collaborative attitude and strong writing skills.


Working with the AA | Me mahi tahi tatou ki AA

Join a team where every member is valued and respected. Our culture is built on mutual respect, continuous learning, and a shared passion for the automotive industry. We encourage innovation and strive to improve our services and processes continually.

What We Offer | Ngā āhuatanga kei a mātou

  • Exclusive Perks: Free AA Membership for you and your whānau.
  • Financial Benefits: NZAA Super Scheme with employer contributions and discounted insurance.
  • Celebrate You: A day off for your birthday.
  • Growth Opportunities: Training and career development.
  • Work-Life Balance: Enjoy a healthy balance between work and personal life.

Hard Skills Required

  • Vehicle Knowledge
  • Automotive Qualification
  • Process Improvement
  • Logical Diagnosis
  • Writing Skills

Soft Skills Required

  • Customer Service
  • Communication
  • Teamwork
  • Relationship Building
  • Problem-Solving

Benefits and Perks

  • 🎂
    Birthdays Off
  • 🧕
    Inclusive Workspace
  • ❤
    Care and Appreciation
  • 💚
    Counselling Services
  • 🏎
    Competitive Salary
  • 🎉
    Employee Discounts and Rewards
  • 📣
    Referral Bonuses
  • 🖥
    Computer Assistance

Job Schedule

  • Shift Work

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