Customer Care Representative Jobs in New Zealand

Ko wai mātou? | Who are we?
Access Community Health stands as a leading provider of home-based healthcare and support in New Zealand. We are a 4,000 person-strong team in an organisation which has been at the forefront of community health since the 1920s. Our nurses and support workers are committed to empowering people to lead active, safe, and independent lives within their homes and communities

We provide services to more than 35,000 people, aiming to make every day a better day.

He kōrero whakamārama mō tēnei tūranga | About the role
Join our diverse nursing community and make a meaningful impact in the lives of others. As an Access Community / ACC Registered Nurse, you will deliver essential healthcare services, develop and oversee personalized support plans, and mentor support workers to ensure high standards of care. Your focus will be on patient recovery enabling our clients to return to independence. Working alongside a network of registered health professionals, you'll play a key role in achieving the best outcomes for clients.

Ngā tohungatanga mō tēnei tūranga | Skills and experience

• Registered or enrolled nurse with a current practicing certificate.
• Experience in long term conditions, aged residential care or medical nursing highly desirable.
• Strong team player with the ability to build professional relationships within the community.
• The ability to plan and organise caseloads effectively, to establish priorities and meet deadlines in a demanding, client focused environment. Ability to self-manage and handle a busy workload.
• A current full driver's license is essential.
• Digital confidence with using apps and computers

He aha ai mātou? | Why Us?

• Work Flexibility: Start your day from home and work locally, with the option to work from our Petone Office. A company car is provided for your convenience.
• Diverse, Supportive Team: Join a team of nurses from varied backgrounds, including ICU, aged care, orthopaedics, and emergency departments. Enjoy a positive and inclusive work environment where you'll be supported to grow professionally.
• Learning & Development: Access to ongoing professional development and learning opportunities to enhance your skills and career.
• Collaborative Culture: We believe in working together and supporting each other, helping you build the right skills and do the right thing for our clients.
• Perks & Benefits: Enjoy a range of benefits, including a phone, laptop, professional memberships, and exclusive discounts at major retailers like Harvey Norman and Noel Leeming through our Perks App.

Join Access Community Health l Uru Àtea and join their mission to create a better day, every day for thousands of people throughout Aotearoa to live independently in their own homes and communities. Access | Uru Ātea is more than just our name, Uru Ātea means "to enter space" and is our promise to deliver services in our client's space, wherever that may be.