Call Centre And Customer Service, New Zealand

Call Centre And Customer Service Jobs in New Zealand

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Toyota NZ

Customer Service Advisor

  • Posted 2w ago
  • On Site
  • Full Time
Location

Hamilton

Job Description

Our Hamilton flagship store has had a position become available, and we're currently looking for a Service Advisor to join us on the next phase of our journey here at Ebbett Toyota Hamilton.

Previous experience in the automotive industry would be an advantage, specifically a Technician or someone with a pre-trade qualification. However, we are also keen to talk to those with sales or strong customer service experience.

Other key skills and attributes we're looking for include:

  • A keen eye for detail
  • Strong computer skills
  • Excellent communication skills
  • The ability to work unsupervised
  • An honest and reliable work ethic
  • Confidence working in a team environment


Our successful candidate will have a strong focus on providing a fantastic level of customer service and be a great team player.

We offer fantastic benefits and support:

  • Ongoing training
  • A supportive work environment
  • A role in a fun and friendly team


At Ebbett Toyota Hamilton, our aim is to meet and exceed the needs and requirements of every customer, every time!

If you have the experience and skills to join our team, APPLY now and fill in the online application form highlighting your relevant skills.

Benefits and Perks

  • ❤
    Care and Appreciation
  • 🩺
    Health Insurance
  • 📈
    Professional Development
  • 🏎
    Competitive Salary
  • 🎉
    Employee Discounts and Rewards
  • 🅿
    Free Parking
  • 🎖
    Long Service Rewards
  • ☕
    Work Café

Job Schedule

  • Shift Work
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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.