Call Centre And Customer Service, New Zealand

Call Centre And Customer Service Jobs in New Zealand

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Customer Care Call Centre

  • Posted 1w ago
  • On Site
  • Part Time
Location

Christchurch

Job Description

Please Quote Reference Number 99491

  • We require a Customer Service Star!
  • 9:00am - 2:30pm, Monday - Friday
  • Join our successful team at Ray White Metro in Christchurch


Ray White Metro, Canterbury's number one Ray White Franchise, have a committed and successful sales team who are ensuring the ongoing success of the company by offering our clients outstanding quality and service.

We are looking for a pro-active and efficient person to support our high performing sales team, who is comfortable with outbound calling.

We're looking for a Customer Service Star to work in our Wigram office in a shift from 9:00am - 2:30pm, Mon - Fri (27.5 hours per week - permanent part time).

To be successful in this role you will need to understand the importance of Customer Care, have the ability to relate to people and the confidence to handle rejection.

We need someone who:

  • Has a genuine interest in Real Estate
  • Has experience working in a call centre, preferred but not essential
  • Has a professional & friendly phone manner
  • Is self-motivated, happy to work autonomously & are serious about performing
  • Is punctual & reliable in regards to the agreed roster
  • Has an excellent work ethic & a positive attitude
  • Has accurate data entry skills & attention to detail
  • Is forward thinking & are happy to use your initiative
  • Has a great sense of humour


Most importantly you will be an enthusiastic team player who is committed to upholding the excellent reputation we have worked towards.

This is an ideal position for someone looking for a great work / life balance. You will benefit from the stability of working 27.5 hours per week, for that important "me time"!

If you think you have what it takes DON'T miss this opportunity! APPLY NOW through our online application form with a current CV and covering letter.

Previous applicants need not apply.

Please Quote Reference Number 99491

Hard Skills Required

  • Customer Service
  • Call Handling
  • Data Entry
  • CRM Software
  • Outbound Sales

Soft Skills Required

  • Communication
  • Resilience
  • Time Management
  • Attention to Detail
  • Self-Motivation

Benefits and Perks

  • 🅿
    Free Parking
  • ⏰
    Flexible Work

Job Schedule

  • Monday to Friday
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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.