Admin/Customer Services Officer, New Plymouth
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New Zealand Couriers

Admin/Customer Services Officer

  • Posted Today
  • On Site
  • Part Time
Location

New Plymouth

Job Description

Our Customer Services Centre is looking for a calm, professional and customer service focused person who can work through issues, think on their feet and provide speedy responses to our customers.

If you are looking for a new challenge, have a great attitude and a willingness to help customers, we want to hear from you.

You may have previous experience in customer service roles and are looking to get back into that environment, or just naturally have life experience and maturity to manage in a fast paced and challenging role.

We are looking for someone who is able to use initiative, cope with upset customers and follow-up on every query to ensure maximum satisfaction in the resolution process.

Hours: Tuesday - Fridays 9am-2.30pm

Key Attributes:

  • Mature, reliable and level-headed
  • Multi-tasker, self-starter and flexible
  • Intermediate to advanced computer skills
  • Ability to relate well to clients and contractors
  • A team player that has a strong desire to make a real difference


Join us and enjoy a strong team culture and genuine career pathway opportunities. Have a look on our site https://www.nzcouriers.co.nz/careers.html and learn about our values and culture.

Applicants for this position need to be domiciled in New Zealand with the appropriate Visa or Permanent Residence before applying. Any appointment will be subject to a satisfactory drug test and security check.

New Zealand Couriers is part of the Freightways Group which is a fantastic place to develop your career across a number of businesses here in NZ and in AU.

Want to know more about us?

Check us out here: https://www.freightways.co.nz/about/group-profile/

If this sounds like an opportunity and business you want to be a part of, please apply online with your CV (including references) and application letter detailing who you are, your experience and what you are looking for in your next role and employer.

Hard Skills Required

  • Customer Service Expertise
  • Computer & System Proficiency
  • Multi-Tasking & Time Management
  • Problem-Solving & Conflict Resolution
  • Follow-Up & Query Resolution

Soft Skills Required

  • Problem Solving
  • Customer Rapport
  • Attention to Detail

Benefits and Perks

  • 🧕
    Inclusive Workspace
  • 💚
    Counselling Services
  • 📈
    Professional Development
  • 💹
    Employee Stock Purchase Plan
  • 🅿
    Free Parking
  • 🎖
    Long Service Rewards

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